Abhishek Kashav

Founder's Office operator with experience driving strategy, operations, GTM execution, and business analysis in fast-paced startup environments. Skilled at translating founder vision into execution and owning projects end to end. From product discovery and launch planning to process optimization and performance tracking.

Background spans product, e-commerce operations, team leadership, and brand, bringing the versatility and ownership mindset startups need before dedicated functional teams exist

Founder Office - ShftX Tech Private Limited - New Delhi, India

(2026-03)

• Go-to-Market (GTM): Owned end-to-end product launches across Amazon and quick commerce channels, from opportunity framing to live listing execution
• Marketplace Operations: Led day-to-day marketplace operations, optimizing listings, inventory, and sales performance across multiple platforms.
• Product Management: Supported product discovery, launch readiness, UAT, and execution across product and business teams
• Online Reputation Management (ORM): Collaborated with 7–8 CRM/ORM teams to establish SOPs, QA frameworks, escalation protocols, and support operations, resulting in 2× improvement in review conversion rates and optimization of customer review acquisition processes.
• Business Operations: Managed the company's operating cadence through goals, OKRs, Weekly Business Reviews (WBR), Monthly Business Reviews (MBR), dashboards, and performance tracking
• Process Improvement: Designed SOPs, optimized workflows, removed operational bottlenecks, and improved cross-functional efficiency
• Run as creative lead on brand: advise the founder directly on brand establishment and online reputation strategy across digital touchpoints
• Executive Support: Managed founder scheduling, attended leadership meetings, tracked action items, and ensured follow-through on strategic decisions.
• Vendor & Stakeholder Management: Managed external partners and internal stakeholders to maintain execution quality and operational standards

Operations Management Intern - Lanexis Private Limited - New Delhi, India

(2025-08 - 2026-02)

• Operational Coordination: Supported day-to-day operations and coordinated with cross-functional teams to ensure smooth and timely execution of activities
• Planning & Documentation: Assisted in operational planning, process documentation, and report preparation to improve visibility and tracking
• Logistics & Communication: Coordinated logistics, task follow-ups, and inter-department communication to reduce execution gaps
• Task & Timeline Tracking: Monitored task progress, dependencies, and timelines under senior supervision using structured workflows

Bachelor of Computer Applications - BCA - Guru Gobind Singh Indraprastha University (2022-07 - 2025-06)

Senior Secondary Graduate - 12th - Central Board of Secondary Education (2021-03 - 2022-05)

Senior Secondary Graduate - 10th - Central Board of Secondary Education (2019-02 - 2020-03)