
Abhiya Alwin
Customer focused aviation and airport management graduate
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About
Customer focused aviation and airport management graduate with hands on experience in billing sales and front-line customer service. NSDC- Certified in Airport&Airline Customer Service and Ramp Operations. Strong communication, decision-making, and passenger- handling skills aligned with any airport operational standards. Seeking an entry-level airport role in passenger service, ground handling, or airport operations.
Experience
Billing Staff and Sale Executive - BISMI Arcade - Ashtamichira, Kerala, India
- Managed billing operations accurately and efficiently
- Delivered high-quality customer service with a professional approach
- Assisted customers with product selection and queries
- Maintained records and handled daily transactions
Education
Diploma - Airport Management - STED (2025)
BBA - Finance with Aviation - Calicut University (2024)
Higher Secondary (+2) - Humanities - HSE (2021)
Secondary School - CBSE (2019)