Delivery Manager | Senior Program Manager | Delivery Transformation | Agile Delivery | Portfolio Governance
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Senior Program and Delivery Leader with 20+ years of experience leading enterprise-scale technology and business transformation programs across FMCG, Technology, Travel and Hospitality domains for Fortune 500 Global clients. Proven expertise in Program Management, Delivery Governance, Agile Transformation, Scrum Leadership, Cloud Migration, Application Modernization, API Integrations, PMO Governance, Production Support, Stakeholder Management, and Service Delivery. Successfully delivered cross-functional delivery programs involving application modernization, cloud migration, support transformation & stakeholder satisfaction.
Led global teams of 60+ members, improved sprint predictability from 65% to 90%+, delivered 99.9% uptime, reduced incidents by 30%. Strong experience balancing Agile execution with project governance, business delivery, and operational excellence.
Delivery Manager / Senior Project Manager - LTIMindtree - Bengaluru, India
(2011-08)
Own end-to-end delivery and commercial accountability for enterprise technology programs. Govern 4–6 concurrent programs through Weekly Business Reviews (WBR), Monthly Business Reviews (MBR), RAID management, and executive dashboards. Manage project scope, timelines, budget, quality, and stakeholder expectations across multiple business-critical programs. Standardized delivery KPIs, SLA governance, and executive reporting frameworks to improve operational visibility.
Scrum ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, Retrospectives, and Release Planning across multiple teams. Partnered with Product Owners and business stakeholders to prioritize backlogs and align sprint goals with business priorities. Improved sprint predictability from 65% to 90%+ through backlog governance, velocity tracking, and delivery discipline. Managed end-to-end delivery using hybrid Agile and Waterfall models to align sprint execution with project milestones. Owned resource planning, delivery governance, dependency management, risk mitigation, and release planning. Coordinated engineering, QA, DevOps, support, and business teams to ensure timely and q
Project Lead - Hewlett Packard Enterprise - Bengaluru, India
(2004-11 - 2011-07)
