Aditya Solanki

Executive Assistant and Desktop Support Engineer with 1.9 years of experience optimizing efficiency, productivity, and service quality across multiple environments. A reliable support specialist that blends advanced organizational, technical, and business acumen. Experienced in providing comprehensive technical support for desktop systems, diagnosing complex hardware/software issues, and managing network configurations to ensure optimal performance.

Currently working at the Globe computer solution(GCS) managing critical IT infrastructure.

Desktop Support Engineer at Globe computer Solution (GCS) (2024-11 – Present)

• Executive Support: Provide high-priority technical assistance to senior executives for smooth e-Office and DSC operations.
• System Infrastructure: Configure hardware, devices, and software to set up high-performance workstations for employees.
• Proactive Maintenance: Perform routine server health checks and hardware maintenance to maintain 99% system uptime.
• Network Optimization: Manage IP configurations and resolve connectivity issues to eliminate downtime and IP conflict errors.
• Installation & Upgrades: Install new or upgraded hardware and software, coordinating closely with users for maximum satisfaction.
• Asset Tracking: Maintain meticulous records of installed desktop hardware and software components.

Bachelor of Arts in BA – University of Rajasthan (2025-01)

Diploma in AI & Robotics Core – Institute of Advance Network Technology (IANT) (2023-01)