Aftab Ansari

QA Engineer with 4.6 years of experience in Manual Testing across Life Insurance, CRM, Telecom, E-commerce, Payment Gateway, and AI-based applications. Skilled in Web and Mobile Application Testing, Functional Testing, Regression Testing, API Testing using Postman, Basic SQL, JMeter, MongoDB Compass, and JIRA. Experienced in end-to-end testing, BRD analysis, test case design and execution, defect management, team handling, task allocation, test case reviews, and cross-functional coordination.

Senior QA Engineer | Swaprelook.com (product) - Develins - Ghatkopar

(2026-05 - 2026-10)

Domain: C2C Marketplace | E-commerce | AI-Based Product Validation Worked as a Senior QA Engineer at Swaprelook, independently handling end-to-end web application testing, API testing, performance testing, and database validation. Managed defects using JIRA, tested AI-based product workflows, suggested product improvements, and created Playwright automation scripts with AI assistance.

• Independently handled end-to-end testing of the web application, covering functional, regression, smoke, and retesting activities.
• Performed API testing using Postman to validate API responses, status codes, and business logic.
• Conducted performance testing using JMeter to evaluate application behavior under load.
• Used MongoDB Compass for database inspection, data validation, and defect investigation.
• Managed defect reporting, tracking, and retesting using JIRA in an Agile environment.
• Performed cross-browser and mobile device testing to verify application compatibility, usability, and consistent behavior across devices and browsers.
• Tested product listing, AI-assisted image validation, AI-based price suggestions, product matching, exchange eligibility, and additional payment workflows.
• Identified missing functionalities and proactively suggested new features and improvements to enhance user experience.
• Created Playwright automation scripts with AI-assisted coding support to automate selected application workflows.

QA Engineer | Kotak Life Insurance - Hatjai technology - Goregaon, Mumbai, India

(2024-06 - 2026-04)

Domain: Life Insurance | CRM | Payment Gateway | Web & Mobile Applications Worked as a QA Engineer on Kotak Life Insurance applications across Life Insurance, CRM, and Payment domains. Performed end-to-end manual testing of web and mobile applications, including BRD analysis, test case design and execution, API testing, basic SQL validation, and UAT/Pre-Production testing. Managed a team of 3 testers, reviewed test cases and defects, supported production issues, and prepared SOPs and training documents.

• Performed end-to-end manual testing of web and mobile applications on Android and iOS, covering Functional, Regression, UAT, Pre-Production, and Production testing.
• Worked on Boost360, Recruit, and CRM applications, validating business workflows and application functionality.
• Analyzed BRDs and business requirements, prepared and executed test cases, and validated expected results.
• Tested Boost360 insurance policy tracking, hierarchy-based visibility, policy status updates, lead tracking, conversions, and notifications.
• Tested Recruit advisor and partner onboarding, including registration, form submission, and payment transactions through Credit Card, Debit Card, and UPI.
• Performed CRM testing for lead management, lead assignment, status tracking, user roles, and hierarchy-based access.
• Conducted API testing and basic SQL data validation to verify application functionality and data accuracy.
• Managed and supported a team of 3 testers, explained BRDs and business requirements, assisted with testing activities, and reviewed test cases and reported defects.
• Validated UAT and pre-production builds and provided formal sign-off via email after testing.
• Managed production issues and support tickets, and prepared SOPs, training documents, PPTs, and training videos.

QA Tester - My country mobile (MCM) - Jogeshwari, Mumbai, India

(2023-06 - 2023-12)

Domain: Telecom | VoIP | Payment Gateway | Billing Performed end-to-end testing of telecom and payment systems, including VoIP services, DID numbers, IVR, call routing, and call recording. Validated recharge and billing workflows, payment gateway transactions, currency conversion, balance deductions, and international payments. Ensured accuracy of billing, invoices, and payment records, and performed system validation before deployment.

• Tested VoIP services, DID numbers, IVR, call routing, and call recording systems
• Performed API testing using Postman for telecom services
• Validated payment workflows including recharge, billing, and transaction success/failure scenarios
• Tested payment gateway flows and reconciliation processes
• Verified currency conversion (USD to INR) and ensured accurate billing calculations
• Validated real-time balance deduction and international transactions
• Ensured correctness of billing, invoices, and payment records
• Conducted end-to-end testing and system validation before deployment

QA Tester - Maxgen Technology - Navi Mumbai, India

(2022-01 - 2023-05)

Domain: CRM | Real Estate | E-commerce Worked on Real Estate CRM and post-sales systems for builders. Tested modules for inventory management, customer payments, and installment tracking. Verified EMI tracking features including reminders and notifications. Performed functional, regression, and UAT testing. Logged defects, coordinated fixes, and conducted release validation.

• Performed manual testing of a real estate CRM application and Satune.com e-commerce website, validating key business workflows and functionality.
• Tested post-sales CRM workflows for builders, including flat inventory, sold and available units, customer records, and payment tracking.
• Validated EMI management workflows, including upcoming installments, payment status, completed EMIs, and customer payment history.
• Tested automated EMI reminder notifications triggered two days before the due date to ensure timely and accurate customer alerts.
• Verified customer and property data accuracy, business rules, and end-to-end CRM workflows.
• Performed functional, regression, and UAT testing, reported defects, and retested fixes to ensure application quality.
• Tested e-commerce workflows on Satune.com to validate website functionality and user experience.

Bachelor's Degree - Mumbai University (2022-03)