Aisha Khan

Retail Assets CSE / Cross-trained in Liabilities, F1, S2S desk

Talent

MumbaiMember since June 25, 2026

MS Office & Advanced ExcelExcellent interpersonal and communication skillsClient relationship managementKnowledge of financial productsProblem-solving abilitiesTeam management and leadershipComputer proficiency

Hire this person

Send a job offer directly to this candidate

MS Office & Advanced ExcelExcellent interpersonal and communication skillsClient relationship managementKnowledge of financial productsProblem-solving abilities

About

Dedicated employees looking to transition within the company to apply strong interpersonal skills and an in-depth understanding of values to improve customer satisfaction.

Experience

Retail Assets CSE / Cross-trained in Liabilities, F1, S2S desk at IDFC First Bank Ltd (2023-01 – Present)

Ideally joined IDFC as a retail assets CSE to handle customer queries on call. Cross trained in Liabilities, F1 and currently working in S2S desk.

Rated 4 and above in all assessment years
Have been generating 1 Cr Plus revenue in Xsell in consecutive months since March 2025 till date

Pharmacist Executive at Medlife Pvt. Ltd

Pharmacist Executive handling inbound/outbound processes, refilling, cold calling, and managing a team of 20+ members.

Worked towards upsell as well as towards excellence in customer service parameters

Front Desk / Subscription Customer Handler / Mentor at PharmEasy

Worked in Front Desk to assist customers
Was later promoted to handling subscription customers and in the digitization team
Promoted as a mentor in the last 8 months of the tenure at PharmEasy