Incident and Escalation Management
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I have 5years of experience in Infosys. Have good knowledge and skill in Incident, Escalation and Release management. Also, keen to learn new technologies and roles.
Working in infosys for 5 years. Providing service support to TOYOTA MOTORS EUROPE client. Now contributing as Team lead for Operations L1 support and MIM team member and Incident Management.
I have completed my BCA and MSC.IT (Distance Education) in Coimbatore, TN.
