Aishwarya Praveen

B2B sales and client relationship professional with 1+ years of experience across customer acquisition, account management, and client retention. Currently managing 20–30 B2B accounts independently in a transition-focused role, converting single-order clients into long-term accounts through proactive relationship management, customer feedback, and service excellence. Previously drove an average monthly revenue of ₹45L against a ₹15L target in B2B acquisition.

Strong in consultative selling, account growth, pipeline management, customer retention, and cross-functional coordination.

Associate Business Development Manager at Khidki Homes (2025-08 – Present)

• Currently manage 20–30 B2B accounts independently, serving as the primary point of contact across the post-acquisition lifecycle.
• Drive transition of single-order clients into regular, long-term accounts through proactive relationship management, customer feedback, issue resolution, and service-led retention strategies.
• Work closely with clients and internal teams to identify service gaps, resolve concerns, and improve the overall customer experience to encourage repeat business.
• Previously managed B2B acquisition, consistently generating an average monthly revenue of ₹45L against a ₹15L target, achieving 3X the assigned revenue target.
• Managed the complete acquisition cycle including prospecting, requirement understanding, client pitching, negotiation, onboarding, and relationship development.

Retail Store Manager at Vajrah Design House (2021-09 – 2025-05)

• Translated customer preferences and market trends into product assortment and merchandising strategies
• Managed Shopify product listings including product uploads, pricing updates, descriptions, catalog organization, and inventory tracking
• Managed inventory planning, stock allocation, vendor coordination, and order execution based on demand trends and sales performance
• Maintained inventory accuracy and coordinated stock updates to support smooth order fulfillment and backend operations
• Streamlined backend processes for inventory and order tracking, improving operational efficiency

Fashion Design Intern at Fatiz Bridal Emporio (2018-05 – 2018-08)

• Assisted in client consultations, requirement gathering, and customization processes
• Coordinated between customers and production teams to support seamless execution and timely delivery

Master of Business Administration in Retail Management – Bharathiyar University (2021-07 – 2026-07)

Bachelor of Science in Costume Design and Fashion – Sri Krishna College of Arts and Science (2016-06 – 2019-05)