Ajay Swamy

I am an HR Operations & HCM Specialist including payroll with 10+ years of experience supporting global workforces across the US, Canada, UK, Europe, APAC, and MEA. I specialize in Workday HCM, SuccessFactors, and large-scale HR service delivery, with deep expertise in employee lifecycle management, data integrity, requisition/position creation, Hire to Termination, payroll support, and HR ticketing operations. Throughout my career at TCS, and Wipro/Alight, I've been recognized for my accuracy, process ownership, SLA-driven delivery, and ability to manage complex, high-volume HR transactions.

I work closely with cross-functional partners to streamline processes, maintain compliance, enhance HR data quality, and ensure a smooth employee experience.

Senior Associate - TATA Consultancy Services Pvt Ltd.

(2023-02 - 2025-09)

Workday Modules: HCM, Recruiting, Position Management (US/ Canada, APAC, EMEA, Europe)

• Managing employee data updates and lifecycle transactions in Workday HCM.
• Maintain and update employee records in Workday (job changes, promotions, transfers, etc.).
• Creating requisitions and positions for multiple openings.
• Working on integration files to match the data with Workday.
• Sending Welcome Email to New Hires
• Handling staffing tickets and HR Request Center workflows.
• Ensure data integrity and compliance with organizational policies.
• Create and update positions and job requisitions in Workday.
• Process changes related to compensation, location, manager, and organizational structure.
• Support internal mobility and rehire processes.
• Ensure all employee lifecycle transactions adhere to company policies and legal requirements.
• Maintain SOPs and documentation for audit requirements.
• Respond to employee and manager queries related to lifecycle processes.
• Exposure to global HR operations
• Uploading the employee's documents for US, Canada, UK, APAC, MEA and Europe Region
• Ensuring the timely and accurate manner processing of transactions to meet service delivery as per client's commitments.
• Queue management
• Working on Several report to get approved the Workday transaction.

Team Member Advance - Wipro HR Services PVT Ltd

(2019-04 - 2021-01)

• Changing the Employee data in the SuccessFactors (HCM).
• Working on Staffing tickets (Creation of Requisition and position for multiple opening.
• Working on HR request Center application to create Position or any changes required in Position.
• Routing an Offer letter and ordering and Initiating background test for New Candidate.
• Working on Major project.
• Creating Ticket in Service now.
• Handling Escalation.
• Maintaining and Updating SOP as per Audit requirement.

Team Member (WFA Team) Core HCM, Payroll, Reconciliation Team - Alight Solution PVT. LTD.

(2016-11 - 2017-11)

• Processing many requests like salary, pay slip, Location change, manager change including all Job data change.
• Maintaining the employee's payment elections such as bank details, including all personal details.
• Creating Supervisory org and matrix org as per the request.
• Knowledge processing the termination request.
• Hire and Re-hire the worker by Creating position, do lot of research in the Job req field if the status is available for hire or not and make the changes accordingly.
• On cycle, off cycle payment for US and Canada region
• Reconciling Monthly, Quarterly and Yearly schedules of reports generated from applications, payroll tools and clients.
• Online filing of taxes and deductions on a daily, bi-Weekly, monthly and quarterly basis for clients.
• Processing tax and deduction Payments to the Central Revenue Agency and Provinces authorities.
• Running the Integration report through Workday and working on that report.
• Attending client calls for any updates regarding process changes or projects once a week.
• Contributes to team effort by accomplishing related results as needed.
• Developing SOPs for new processes and clients and obtaining authorization from clients.
• Floor Support - helping the new colleagues with their queries and doubts.
• Part of automation (Robotic Process Automation) of various HCM related processes by using UiPath software to cut down o

Senior Associate (U.S - Mortgage) - Cognizant Solution Pvt ltd

(2021-01 - 2022-12)

Loan Processor (U.S - Mortgage) - Altisource

(2016-11 - 2017-11)

Associate (U.S Health Care) - Accenture

(2014-07 - 2016-09)

Sales Representative - Dhanlaxmi Bank Pvt Ltd

(2012-04 - 2013-12)

Banking and Insurance - B.B.I - S.I.WS College (2009 - 2011)

HSC - S.I.W.S (2008 - 2008)

SSC - St. Michael High School (2006 - 2006)