Ak Ash
Accountant, Office Administration, Customer Service, Sales
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About
Results-driven Accounting and Sales Professional with hands-on experience in financial accounting, billing operations, cash management, sales coordination, and customer service within the FMCG distribution sector. Certified in Accounting Technicians (ICMAI) and professionally trained in Indian & Foreign Accounting, with strong working knowledge of Tally ERP, SAP FICO, MS Office, and GST compliance. Proven track record of achieving monthly sales targets while ensuring accurate invoicing, ledger maintenance, bank reconciliation, and revenue tracking.
Recognized for delivering exceptional customer service, strengthening client relationships, and supporting efficient office administration and audit readiness. Currently based in Kerala, India, and seeking opportunities in Accountant, Office Administration, Customer Service, and Sales roles where financial accuracy, operational efficiency, and customer-centric performance drive business success.
Experience
Sales and Billing Executive - Milky Mist Dairy (Distribution) - Kerala, India
(2025-01 - 2026-01)
- Managed daily order processing and sales coordination for dairy distribution operations, ensuring accurate invoicing, timely dispatch, and consistent revenue generation across assigned territories.
- Handled cash transactions, billing reconciliation, and payment collections with strict adherence to financial controls, maintaining accuracy in accounts and supporting smooth accounting operations.
- Delivered professional customer service by addressing inquiries, resolving billing discrepancies, and building strong client relationships to enhance customer satisfaction and retention rates.
- Supervised store operations including inventory management, stock replenishment, and sales tracking to ensure optimal product availability and minimized stock variances.
- Achieved monthly sales targets through proactive order follow-ups, upselling strategies, and effective coordination with distribution teams, contributing to overall business growth.
- Maintained accurate sales records, prepared daily sales reports, and supported administrative documentation to streamline office administration and audit readiness processes.
- Collaborated with cross-functional teams to optimize order fulfillment workflows, improve service efficiency, and ensure seamless customer experience across distribution channels.
Education
Bachelor's Degree - Commerce - IGNOU University (2024 - 2027)
Higher Secondary Education - Commerce - National Institute of Open Schooling (2020 - 2022)
