Akash Dwivedi

Senior professional with 18 years of expertise in Operations Management, Quality Control and Assurance, Manufacturing, and Operational Excellence within the transformer and heavy machinery industry, currently targeting a challenging role in Operational Management along with Quality Assurance roles preferably in Gujarat or Madhya Pradesh. Dedicated and meticulous professional with exposure in Operational and Manufacturing Excellence along with Quality Assurance within the transformer and heavy machinery industry, managing state-of-the-art machines and processes to ensure high-quality standards and operational efficiency. Currently leading as Head Quality Assurance at Hitachi Energy India Ltd., overseeing a team of 14 engineers and 2 people managers, maintaining quality management policies & standard operating procedures (SOPs) in collaboration with cross-functional teams.

Proficient in incorporating Quality Management Systems (QMS) such as ISO 9001:2015 and IRIS 3.0 (ISO/TS 22163), with expertise in Root Cause Analysis, Lean Six Sigma methodologies, and driving continuous improvement initiatives. Successfully achieved a revenue increase from $70 million to $91 million for Hitachi Energy India in the last financial year, demonstrated strong leadership abilities in managing teams, optimizing production processes, and ensuring customer satisfaction through external and internal audits. Skilled in supplier quality management, reducing defects and achieving cost of poor quality (COPQ) reduction, while engaging with customers to ensure high levels of satisfaction and prompt resolution of issues.

Excellent track record of managing complex manufacturing projects for clients such as Delhi Metro, Lucknow Metro, Data Centers, and utilities, ensuring high-quality standards and timely delivery of the projects. Recognized with a cluster award for revenue and productivity improvement, highlighting dedication to outstanding production performance driving organizational growth and success.

Head Quality Assurance - Hitachi Energy India Ltd. - Vadodara, India

(2008-06)

Growth Path: Sr. Engineer Production (2008-2011), Sr. Engineer Project Management (2011-2015), Quality Assurance Manager-Traction Transformer (2015-2020), Head Quality Manager – Dry & Traction Transformer (Since 2020)

• Incorporating and maintaining quality management policies and standard operating procedures (SOPs) in collaboration with cross-functional teams, driving productivity improvement projects to reduce throughput time and enhance overall efficiency
• Conducting internal audits, coordinating with project management teams to address customer complaints, and implementing corrective actions to ensure customer satisfaction and prompt resolution of issues
• Assuring consistent quality of manufacturing process by developing and enforcing good automated manufacturing practice (GAMP) systems, validating processes, providing documentation, and managing staff
• Spearheading the implementation of Lean Six Sigma methodologies, resulting in the reduction in process waste and significant improvement in cycle times
• Collaborating with cross-functional teams to identify process bottlenecks and inefficiencies, leading to a huge increase in throughput and reduction in operational costs
• Implementing a robust supplier evaluation and monitoring system that helped to reduce supplier-related defects and improved supplier performance
• Training and mentoring team members on quality management systems, lean six sigma methodologies, and root cause analysis techniques, enhancing their skills and contributing to the overall team performance
• Coordinating with cross-functional teams to develop and implement vendor qualification standards, resulting in enhanced supplier quality and reduced production defects
• Selected for operation management program for the year 2023-2024, showcasing exceptional performance in the current role
• Implemented the QMS as per ISO 9001: 2015 and IRIS (ISO 22163) for the green field factory
• Transferred technology for various metro project transformers and benchmarked best practices from Hitachi Energy Switzerland factory

Production In-charge - Crompton Greaves Ltd. - Bhopal, India

(2005-07 - 2008-05)

• Implemented lean manufacturing principles, resulting in a significant reduction in waste and increase in overall production efficiency
• Collaborated with cross-functional teams to improve product quality, streamline processes, and meet production targets, resulting in exceeding production goals
• Conducted regular performance evaluations, provided feedback, and identified training needs to develop a skilled and motivated workforce
• Ensured compliance with safety regulations and maintained a zero-accident record by promoting a culture of safety and conducting routine safety audits

B.E. - Mechanical Engineering - G.R.K.I.S.T. (2005)