Akash Kumar

MIS and Reporting professional with progressive experience across IT, sales operations, and higher-education ERP support. Skilled in building Power BI dashboards, automating reporting workflows with Google Apps Script, and managing CRM and lead-tracking systems end-to-end. Experienced in leading tele-calling and sales teams while maintaining accurate, decision-ready MIS reporting for senior management.

Strong hands-on background in SQL, Excel, Google Sheets automation, and ERP/enterprise platform administration.

Assistant Manager – MIS - Evermark Developers - Mohali, PB

(2026-03)

• Lead and manage tele-calling, sales, and IT teams, driving target achievement, lead conversion, and client relationship management.
• Build and maintain Power BI dashboards covering sales performance, lead status, agent productivity, project KPIs, and operational reporting.
• Designed a CRM and Lead Management Portal using Google Sheets, Google Apps Script, JavaScript, HTML, and CSS for lead capture, assignment, follow-up, and status tracking.
• Automated recurring data-management and reporting workflows, improving data accuracy and visibility for management review.
• Prepare daily, weekly, and monthly MIS reports with actionable insights for senior management and cross-functional teams.

Sr. MIS Analyst - Globsmart Infotech LLP - Mohali, PB

(2025-04 - 2026-02)

Client Engagement: Invest Dash Pty Ltd, Australia

• Managed and maintained large-scale Excel and Google Sheets systems for reporting, tracking, and analysis, using pivot tables, VLOOKUP/HLOOKUP, and macros to streamline recurring reports.
• Designed, built, and maintained multiple Google Apps Script–based forms for mobile and desktop platforms.
• Automated data workflows using ETL processes to clean, transform, validate, and standardize raw data.
• Implemented automation to improve data accuracy, consistency, and reporting speed for business decision-making.
• Improved team productivity through performance monitoring, conflict resolution, and workflow optimization.

ERP Executive - Chandigarh University - Mohali, PB

(2022-11 - 2025-04)

• Managed and supported in-house ERP and academic portals, including CUIMS and the Learning Management System (LMS), across Regular, Distance, and Online Learning programs.
• Coordinated with academic and administrative departments on ERP implementation, system conversion, user training, and module deployment.
• Administered and resolved issues on enterprise platforms including Google Workspace, Microsoft 365, Coursera, and LinkedIn Learning, ensuring high system availability and user support.
• Handled change management activities including issue tracking, system updates, and process improvements across ERP modules.

Assistant Examiner - GNA University - Phagwara, PB

(2022-01 - 2022-11)

• Managed result processing, audits, and reporting, streamlining workflows to improve operational efficiency and reduce errors.
• Ensured secure and confidential handling of examination materials in compliance with institutional policy and regulatory standards.
• Coordinated end-to-end examination administration including scheduling, logistics, and communication with faculty and students.

Master of Computer Application - MCA - Lovely Professional University (2021-07 - 2023-06)

Bachelor of Computer Application - BCA - Lovely Professional University (2018-05 - 2021-06)