Regional Sales Manager- North Region - GIST (Global Information System technology) - North-Central India
(2025-06)
- Sales & Revenue Generation-Achieve and exceed quarterly and annual revenue targets for the assigned North-Central India territory
- Drive institutional, academic, and corporate sales of GIST products and services (e-journals, e-books, databases, research solutions)
- Market Development & Client Acquisition-Identify new business opportunities across universities, government organizations, research institutions, and corporate sectors
- Develop and maintain a strong sales pipeline by actively engaging with potential clients and decision-makers
- Map potential institutions in the region and initiate outreach campaigns
- Key Account Management-Maintain strong relationships with existing clients and ensure high levels of customer satisfaction
- Coordinate with internal teams to ensure timely renewals, support, and resolution of client issues
- Territory Planning & Strategy-Develop and implement territory-specific business plans, aligned with overall sales targets and organizational goals
- Monitor competitor activities and provide market intelligence to leadership
- Conduct regular field visits, webinars, and product presentations
- Reporting & Compliance-Maintain accurate and up-to-date records of client interactions and sales activities in CRM
- Ensure timely submission of reports including visit reports, pipeline status, sales projections, and weekly updates
- Adherent to organizational policies, pricing structures, and ethical sales practices
Customer Relationship & Operations Manager - GROW WEB TREE - Delhi & Lucknow- India
(2024-01 - 2025-05)
- Process Optimization & Efficiency – Oversee day-to-day operations and streamline processes to enhance productivity.
- Data & Feedback Analysis – Monitor customer feedback and implement improvements to enhance service quality.
- CRM Software Management – Utilize CRM tools to track customer interactions, sales pipeline, and support requests. Resolving client complaints and concerns efficiently and professionally
- Collaboration with Sales & Marketing – Work closely with the sales and marketing teams to drive customer acquisition and retention strategies. Coordinating with internal teams & handling a team of 6 members to deliver seamless customer experiences
- Team Leadership & Management – Supervise and mentor staff to ensure smooth workflow and high performance.
- Resource Planning & Allocation – Manage budgets, allocate resources effectively, and ensure operational costs are controlled
- Quality Assurance & Compliance – Ensure all operational activities comply with industry regulations and company policies
- Customer Experience Enhancement – Work closely with customer service teams to improve service delivery and satisfaction.
BDA & Consultant - Recruitment Solvers UK Ltd - Remote-India
(2023-03 - 2023-12)
- Business Development & Client Acquisition
- Identify and target potential clients across industries for recruitment and staffing services.
- Build and maintain a strong sales pipeline through lead generation, cold calling, networking, and referrals.
- Act as a primary point of contact for assigned clients, ensuring smooth communication and delivery of services.
- Conduct regular follow-ups and review meetings with clients to ensure satisfaction.
- Recruitment & Talent Consulting
- Collaborate with clients to understand job requirements, role expectations, and organizational culture.
- Source, screen, and shortlist candidates through job portals, LinkedIn, referrals, and databases
- Conduct industry research to identify trends, competitor analysis, and emerging opportunities.
- Support in designing business strategies to expand market reach.
- Work closely with internal recruitment teams to ensure seamless delivery of candidates to clients.
- Share market intelligence, leads, and best practices with peers.
Consultant Sales- Team Lead - Hear.Com(Audi Bene) - Gurugram- India
(2017-08 - 2023-02)
- Business Development & Revenue Generation: Spearheaded regional growth by identifying and acquiring new clients (hospitals, diagnostic centres, clinics) for medical equipment financing solutions, resulting in sustained quarterly revenue growth.
- Client Relationship Management: Built and maintained strong relationships with medical equipment vendors, hospital procurement heads, and healthcare professionals to drive repeat business and long-term partnerships.
- Team Leadership & Performance Monitoring: Managed and mentored by a team of sales and credit officers across the region, setting performance benchmarks and driving achievement of monthly and annual targets.
- Credit Assessment & Risk Management: Oversaw regional credit evaluation processes, ensuring high-quality asset origination and minimizing delinquency by aligning closely with underwriting and risk teams.
- Market Strategy & Execution: Conducted market intelligence and competitor analysis to tailor product offerings, promotional strategies, and pricing models to regional demand and industry trends.
- Vendor Management & Alliances: Developed strategic alliances with key medical equipment manufacturers and dealers to promote co-branded financing schemes and bundled offers.
- Compliance & Documentation: Ensured adherence to company policy and RBI regulations in loan documentation, disbursement, and recovery processes.
Key Account Manager & Regional - Global information System Pvt Ltd - Gurugram – India
(2014-08 - 2017-07)
- Develop and execute strategic sales plans to drive revenue growth
- Build and maintain strong, long-term relationships with key clients
- Act as the primary point of contact for assigned accounts, addressing client queries and concerns promptly
- Conduct regular check-ins, follow-ups, and client meetings (virtual or in-person) to ensure satisfaction and retention
- Identify potential business opportunities by researching and reaching out to new leads
- Convert inbound inquiries into successful sales closures
- Maintain accurate records of sales activities, customer interactions, and pipeline progress in CRM tools
- Work closely with the customer success, product, and marketing teams to improve client experience
Area Sales Associate- Channel sales - KENT System Pvt Ltd - Varanasi- North– India
(2012-11 - 2014-07)
Marketing research/surveyed more then 5000+ dealers & distributors to check the potential
- Weekly visit the distributor to ensure the availability of stocks & provide brief of new launched products
- Target local retailers to pitch products & services of KENT
- Arrange the demos & product training for big, valued distributors
- Achieve monthly Targets by selling KENT products as per management
- Routines follow ups with dealers & retailers for any issue if they are facing & resolve within specific timeframe
