Akhil Kumar

Dedicated and customer-focused professional with over 12 years of experience in electronics retail, sales supervision, team management and customer relationship management. Proven expertise in driving revenue growth, managing sales operations, achieving targets and leading high-performing teams in competitive retail environments. Strong knowledge of retail sales, customer engagement strategies, inventory coordination, and market development.

Seeking a Sales Manager position where extensive leadership, sales management and business development experience can contribute to organizational growth.

Sales Manager - Impex Electronics - Sharjah, UAE

(2016-03 - 2026-12)

• Managed day-to-day sales operations for consumer electronics products in a competitive retail market.
• Led and supervised sales teams to achieve monthly and annual sales targets.
• Developed and implemented sales strategies to improve revenue generation and customer retention.
• Maintained strong relationships with customers, suppliers, and business partners.
• Conducted product training and performance evaluations.
• Monitored inventory levels and coordinated with procurement teams to ensure product availability.
• Prepared sales reports, analyzed market trends, and identified new business opportunities.
• Resolved customer concerns professionally to maintain high customer satisfaction levels.

Sales Supervisor - Al Mazar Electronics (Nikon) - Abu Dhabi, UAE

(2015-01 - 2016-12)

• Supervised sales staff and ensured smooth retail operations.
• Assisted customers in selecting electronic products based on requirements and budget.
• Monitored sales performance and implemented strategies to improve productivity.
• Maintained product displays and ensured proper merchandising standards.
• Handled customer inquiries, complaints, and after-sales support.
• Coordinated stock management and ensured accurate inventory records.
• Supported management in achieving overall business goals and sales targets.

Sales Promoter - Euros Electronics (Samsung) - Sharjah, UAE

(2013-01 - 2015-12)

• Promoted Samsung electronic products to customers.
• Demonstrated product features and benefits to increase customer engagement and sales.
• Assisted customers with product selection and purchase decisions.
• Maintained excellent product knowledge to provide accurate information.
• Achieved individual sales targets through effective communication and customer service.
• Supported promotional campaigns and in-store marketing activities.

ITI - Electronics - Mar Philoxenox ITI Mylapra, Pathanamthitta, Kerala, India

Higher Secondary - TTT MVHSS Vadasserikara, Pathanamthitta, Kerala, India