Akshay

Mechanical Engineering graduate currently working as a Service Advisor at Mahindra. Knowledge of automotive service coordination, customer communication, service documentation, and workshop coordination, supported by previous procurement experience at Nippon Toyota and hands-on engine maintenance exposure at KSRTC Central Works. Trained in AutoCAD and mechanical drawing, with an interest in automotive service operations, vehicle maintenance, and customer satisfaction.

Service Advisor at Mahindra (Present)

• Coordinate with customers to understand vehicle service requirements and reported concerns.
• Support service scheduling, job-card documentation, and communication between customers and workshop technicians.
• Provide service updates, track repair progress, and explain recommended service work to customers.

Procurement Officer at Nippon Toyota

• Assisted with procurement and vendor coordination for automotive spare parts and consumables.
• Prepared purchase orders, maintained procurement records, and supported inventory planning.
• Coordinated with suppliers and internal teams to help ensure timely availability of materials.

Engine Overhauling Intern at KSRTC Central Works

• Assisted in IC engine dismantling, inspection, and reassembly during overhaul operations.
• Maintained technical records, followed preventive maintenance procedures, and observed workshop safety standards.

Bachelor of Technology (B.Tech) in Mechanical Engineering – Trinity College of Engineering, Thiruvananthapuram, Kerala (2022 – 2026)

Higher Secondary Education in Computer Science – MVHSS, Arumanoor, Kerala (2020 – 2022)

Secondary School Leaving Certificate (SSLC) – Trinity English & Malayalam Medium High School, Edacode, Kerala (2020 – 2020)