Guest Relations Officer - Oxygen Digital Shop - Kottayam, India
(2024-08)
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Maintained a welcoming atmosphere with genuine interactions and professional communication skills.
- Assisted guests with check-ins, account inquiries, and any additional services needed.
- Improved overall guest experience by monitoring feedback surveys and implementing necessary changes.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
Teacher's Assistant - IGNOU - Kottayam, KL
(2023-06 - 2024-07)
- Distributed examination materials efficiently to students while maintaining strict adherence to time schedules
- Facilitated smooth transitions between exam sections by announcing time remaining updates periodically throughout each session
- Ensured exam integrity by meticulously monitoring student behavior during test sessions
Gym Instructor - RELAXO LADIES FITNESS CENTER - Kottayam, KL
(2021-07 - 2024-05)
- Managed gym schedules efficiently, balancing class offerings and instructor availability for optimal member experience
- Continually sought feedback from gym members regarding preferences or areas for improvement, incorporating suggestions into future class planning and development
- Promoted health and wellness initiatives within the community through active participation in local events and workshops
- Utilized social media platforms effectively to promote upcoming classes or events while engaging with existing clientele
