Skilled Team Leader with customer care services
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I am A.shyam kumar i completed my B.sc (Mpcs) from Siddhartha degree college . I have 9 plus years of experience in sales and customer care service. Most recently I worked as a team leader for a reputed large size company named Vijay sales. It has a large number of outlets all over India . Before that I worked as a Samsung Experience Consultant for Samsung India pvt ltd .As an experienced Team Leader,and Customer consultant i have gained lot of skills sets.
Team leader,
Vijays sales from December 2019 to 2022 January, Hyderbad,
1). Assist Manager in Sales Strategy Development.
2). Keep informed of New Products and Services.
3). Recruit, Train, and Coach the Sales Team.
4).Delegate Tasks and Set Deadline.
5).Set Sales Targets and Motivate Sales Team.
6).Prepare Sales Report.
Samsung Experience Consultant. November 2014 to December 2019.
Samsung India Pvt Ltd.
Hyderabad.
1).Conducting research, Surveys and interviews to gain understanding of the business.
2).analyzing statistics.
3).detecting issues and investigating ways to resolve them.
4).assessing the pros and cons of possible strategies.
5).compiling and presenting information orally, visually,and in writing.
6).Making recommendations for improvement, using computer models to test them and presenting finding to client.
7).implementing agreed solutions.
8).developing and implementing new procedure or training.
Degree B.sc (Mpcs) from Siddhartha Degree college in the year 2013.with 60%.
Intermediate from triveni jr. college in the year 2008.with 69%.
S.s.c from silver drops high school in the year 2006 .
