Alfaaz Anwar

Results-driven sales expert with 7+ years of expertise in Telecom and Retail management. Proven track record at Bharti Airtel and Samsung in driving revenue, managing high-value portfolios, and leading retail operations to achieve 100%+ sales targets.

Customer Relationship Officer - Bharti Airtel Pvt Ltd

(2023-01)

Managed high-priority corporate and retail accounts, ensuring 95%+ customer satisfaction and retention.

• Developed long-term client relationships.
• Resolved complex service issues effectively.
• Exceeded monthly revenue targets consistently.

Senior Sales Officer - Samsung Mobile Pvt Ltd

(2021-01 - 2022-12)

Spearheaded premium smartphone sales and retail floor management for Samsung's top-tier devices.

• Optimized product displays to increase footfall.
• Analyzed sales trends to forecast inventory.
• Led high-impact promotional campaigns.

Store Manager - Oppo Exclusive Showroom

(2018-01 - 2021-12)

Led Oppo Exclusive showroom operations for 3 years, managing staff and inventory turnover.

Bachelor of Arts - General - Ranchi University (2013)

Higher Secondary - W.B.C.H.S.E - Jay Kay Nagar High School (2010)

Madhyamik - W.B.B.S.E - Jay Kay Nagar High School (2008)