Alik Koley

Highly astute and results-oriented Logistics & Warehouse Manager with extensive experience in the FMCG (B2B/B2C), Retail and E-commerce industries. Over 10+ years' experience in Secondary distribution, transportation management, warehouse operations, inventory management and supply chain management. Proven expertise in managing end-to-end Pan-India secondary transportation network, optimizing freight cost, improving transporter performance and ensuring seamless product movement from depot to distributers while maintaining high service levels.

Experience in monitor warehouse and transporter performance, improving inventory accuracy, optimizing warehouse productivity, reducing shrinkage, and leading high-performing teams. Skilled in KPI monitoring, Route planning, Warehouse Management Systems (WMS), cost control, process improvement initiatives, develop MIS and stakeholder management to achieve operational excellence and customer satisfaction.

Logistics & Warehouse Manager - Universal Corporation Ltd

(2021-01)

Universal Corporation Ltd is a leading, diversified public limited company. It manages a wide portfolio of in-house and partner brands across categories, including mother & child care (FMCG- Disano Foods), among many others.

• Managed end-to-end secondary transportation from multiple warehouses to distributers /retailer/ customers across pan India.
• Planned daily dispatch schedules through coordinate with vendor for timely vehicle placement and ensuring maximum vehicle utilization.
• Ensure timely movement of finished goods and manage the transportation operation across multiple distribution location.
• Ensure the high OTIF (On-Time In-Full) delivery performance and high customer service timely order fulfilment.
• Manage proper schedule loading/unloading activity to obtain maximum output. Manage daily dispatch plan as per DB & customer requirement. Manage of quality norms related to loading & unloading as per vehicles check list, stacking rules etc. Ensuring proper load capacity of trucks (optimal use of space), Manage the zero variance in stock loading as per proper count & checking process to be drop in place to avoid stock mismatch. Implement loading as per SOP to minimize in transit damage.
• Continuously identified operational opportunities and implemented process improvements to increase efficiency, reduce cost, and enhance accuracy and customer satisfaction and KPI data analysis through to monitor logistics & warehouse performance (freight cost per kg, per case, per shipment, order fulfilment rate, inventory accuracy, productivity, delivery TAT etc.) and identify areas for improvement.
• Optimize transportation routes using lane analysis and vehicle utilization. Execute freight benchmarking across transport lanes. Identify logistics savings opportunities through route rationalization. Reduce empty vehicle movement and improve load optimization.
• Achieved cost-effective transport (Part Load/FTL) solutions to ensure delivery within specified lead times.
• Managed secondary transport (FC to SDP) with 3PL, daily vehicle tracking, monitored transport performance reviews based on service levels, led commercial negotiations and annual rate finalization, closely tracked On-Time Delivery (OTD).
• Monitoring and supervising day to day warehouse operations receiving, storage, picking, packing and dispatches. Ensure inward operations completed as per TAT 24-48 hrs and Outward operation close as per fill rate 98%. Warehouse operations to expectations for productivity, daily workflow, product availability and accuracy as per TAT.
• Developed and implemented Standard Operating Procedures (SOPs), aligning operations with them to deliver optimal results.
• Managed inventory control processes, daily cycle counting procedures, physical stock audits and reconciliation against system stock to ensure accuracy as per 99% and minimize the discrepancy.
• Implemented effective inventory control based on international standards like FIFO/FEFO, minimize stockout, overstock & damage. Coordinate mother warehouse & manage stock replacement process to ensure product availability.
• Implemented quality control measures to reduce errors and minimise product damage, leading to a decrease in order fulfilment errors.
• Plan, monitor and optimize to lead, train, motivative and supervise warehouse staff to ensure high performance and adherence to safety standards. Plan workforce schedule as per demand and workload, allocated task provide best their skill and availability. Regular monitoring performance and provided feedback and development opportunities for team member and activities.
• Built and maintained strong relationships with suppliers/vendors, customers, and stakeholders. Led cross-functional coordination with Sales, Planning, Warehouse, Manufacturing, and Finance teams to improve supply chain efficiency.
• Resolve any issue or challenges related shortage/damages/excess to warehouse operations in a timely and effective manner.
• Prepared and managed the annual budget and cost optimisation, monitoring logistics expenses, and identifying cost-saving opportunities.
• Prepared & manage daily/weekly logistics MIS dashboard and report using excel, Analysed freight costs, vehicle utilization and delivery performance. Prepared management reports on logistics KPIs and submitted to higher authorities.

Logistics & Warehouse Manager - Earth & Rhythm Pvt Ltd

(2015-04 - 2020-12)

Earth & Rhythm Pvt Ltd is a private limited company primarily engaged in the Distribution (Cosmetics & Skincare) business. It operates as a supplier and distribution specialising in FMCG, including various types of cosmetics & skincare.

• Responsibility had as a logistics & warehouse management in logistics with team member and providing to SCM support for secondary logistics operation from multiply warehouse to DB/ Retailer/ customers, warehouse operation, inventory management, supply chain management, space management, team management & smooth Stock movement for smoothly warehouse operation and implement to improve operational efficiency and customer satisfaction.
• Ensure proper schedule loading/unloading activity to obtain maximum output. Manage daily dispatch plan as per DB & customer requirement.
• Manage primary logistics operation daily coordinate with vendor for timely vehicle placement and ensuring proper load capacity of trucks (optimal use of space). Manage the Zero variance in stock loading as per proper count & checking process to be drop in place to avoid stock mismatch.
• Continuously identified operational opportunities and implemented process improvements to increase efficiency, reduce cost, and enhance accuracy and customer satisfaction and KPI data analysis through to monitor logistics & warehouse performance (freight cost per kg, per case, per shipment, order fulfilment rate, inventory accuracy, productivity, delivery TAT etc.) and identify areas for improvement.
• Achieved cost-effective transport (Part Load/FTL) solutions to ensure delivery within specified lead times.
• Managed secondary transport (FC to SDP) with 3PL, daily vehicle tracking, monitored transport performance reviews based on service levels, led commercial negotiations and annual rate finalization, closely tracked On-Time Delivery (OTD).
• Monitoring and supervising day to day warehouse operations receiving, storage, picking, packing and dispatches. Ensure inward operations completed as per TAT 24-48 hrs and Outward operation close as per fill rate 98%. Warehouse operations to expectations for productivity, daily workflow, product availability and accuracy as per TAT.
• Developed and implemented Standard Operating Procedures (SOPs), aligning operations with them to deliver optimal results.
• Managed inventory control processes, daily cycle counting procedures, physical stock audits and reconciliation against system stock to ensure accuracy as per 99% and minimize the discrepancy.
• Implemented effective inventory control based on international standards like FIFO/FEFO, minimize stockout, overstock & damage. Coordinate mother warehouse & manage stock replacement process to ensure product availability.
• Implemented quality control measures to reduce errors and minimise product damage, leading to a decrease in order fulfillment errors.
• Plan, monitor and optimize to lead, train, motivative and supervise warehouse staff to ensure high performance and adherence to safety standards. Plan workforce schedule as per demand and workload, allocated task provide best their skill and availability. Regular monitoring performance and provided feedback and development opportunities for team member and activities.
• Built and maintained strong relationships with suppliers/vendors, customers, and stakeholders. Led cross-functional coordination with Sales, Planning, Warehouse, Manufacturing, and Finance teams to improve supply chain efficiency.
• Resolve any issue or challenges related shortage/damages/excess to warehouse operations in a timely and effective manner.
• Prepared and managed the annual budget and cost optimisation, monitoring logistics expenses, and identifying cost-saving opportunities.
• Prepared & manage daily/weekly logistics MIS dashboard and report using excel, Analysed freight costs, vehicle utilization and delivery performance. Prepared management reports on logistics KPIs and submitted to higher authorities.
• Optimize transportation routes using lane analysis and vehicle utilization. Execute freight benchmarking across transport lanes. Identify logistics savings opportunities through route rationalization. Reduce empty vehicle movement and improve load optimization.
• The logistics network line with as per business requirements & freight negotiation reduce the cost to optimize route planning and fleet utilization to reduce delivery time and fuel cost.
• Daily tracking the vehicles as per delivery status, transporting delivery schedules for efficient and on time delivery as per customer satisfaction.
• Oversees operation day to day warehouse operations receiving, storage, picking, packing and dispatches. Ensure inward operations completed as per TAT 24-48 hrs and Outward operation close as per fill rate 98%. Warehouse operations to expectations for productivity, daily workflow, product availability and accuracy as per TAT.
• Achieved and sustained 99.8% inventory accuracy through cycle counting, audits, bin discipline, and WMS reconciliation physical data vs system data. Ensured strict FIFO/FEFO compliance, reducing discrepancy and non-moving stock. Controlled shrinkage and discrepancies through root-cause analysis and corrective actions.
• Developed and implemented Standard Operating Procedures (SOPs), aligning operations with them to deliver optimal results. Monitor order volume and priority tasks to meet customer delivery deadlines and service level agreements (SLA).
• Plan Led a workforce warehouse staff including supervisors, executives, and contract labour to ensure high performance and adherence to safety standards. Plan workforce schedule as per demand and workload, allocated task provide best their skill and availability.
• Defined KPIs, set productivity benchmarks, and conducted regular performance reviews providing feedback.
• Implemented compliance and safety protocols and training programs to minimize accidents and injuries.
• Implemented performance metrics and Key Performance Indicators (KPIs) to track productivity and accuracy.
• Managed the development of the logistics & warehouse budget, including staff costs, transportation cost, operation cost and equipment expense monitoring.
• Managed primary and secondary transport, monitoring transport performance and OTD as per TAT.
• Handling customer inquiries any escalation issue shortage/damage/excess effectively to maintain high levels of customer satisfaction.
• Preparing MIS reports and statistics regularly analysis freight costs, vehicle utilization and delivery performance. Prepared management reports on warehouse KPIs data and submitted to higher authorities.

Warehouse & Logistics Executive - Darshan Foods Pvt Ltd

(2011-02 - 2015-03)

• Planned, organised, and managed warehouse operations to meet inventory targets and customer delivery schedules.
• Supervised warehouse staff and coordinated daily activities, including receiving, storage, picking, packing, and shipping.
• Ensured accurate inventory control through regular cycle counts, reconciliations, and inventory audits.
• Coordinated transportation logistics, including scheduling deliveries, optimising routes, and managing third-party logistics providers.
• Utilised Warehouse Management Systems (WMS) and other software to track inventory levels and generate reports.
• Monitored logistics & warehouse performance (freight cost per kg, per case, per shipment, order fulfilment rate, inventory accuracy, productivity, delivery TAT etc.) and identify areas for improvement.
• Optimize transportation routes using lane analysis and vehicle utilization. Execute freight benchmarking across transport lanes. Identify logistics savings opportunities through route rationalization. Reduce empty vehicle movement and improve load optimization.
• The logistics network line with as per business requirements & freight negotiation reduce the cost to optimize route planning and fleet utilization to reduce delivery time and fuel cost.
• Daily tracking the vehicles as per delivery status, transporting delivery schedules for efficient and on time delivery as per customer satisfaction.
• Oversees operation day to day warehouse operations receiving, storage, picking, packing and dispatches. Ensure inward operations completed as per TAT 24-48 hrs and Outward operation close as per fill rate 98%. Warehouse operations to expectations for productivity, daily workflow, product availability and accuracy as per TAT.
• Achieved and sustained 99.8% inventory accuracy through cycle counting, audits, bin discipline, and WMS reconciliation physical data vs system data. Ensured strict FIFO/FEFO compliance, reducing discrepancy and non-moving stock. Controlled shrinkage and discrepancies through root-cause analysis and corrective actions.
• Developed and implemented Standard Operating Procedures (SOPs), aligning operations with them to deliver optimal results. Monitor order volume and priority tasks to meet customer delivery deadlines and service level agreements (SLA).
• Plan Led a workforce warehouse staff including supervisors, executives, and contract labour to ensure high performance and adherence to safety standards. Plan workforce schedule as per demand and workload, allocated task provide best their skill and availability.
• Defined KPIs, set productivity benchmarks, and conducted regular performance reviews providing feedback.
• Implemented compliance and safety protocols and training programs to minimize accidents and injuries.
• Implemented performance metrics and Key Performance Indicators (KPIs) to track productivity and accuracy.
• Managed the development of the logistics & warehouse budget, including staff costs, transportation cost, operation cost and equipment expense monitoring.
• Managed primary and secondary transport, monitoring transport performance and OTD as per TAT.
• Handling customer inquiries any escalation issue shortage/damage/excess effectively to maintain high levels of customer satisfaction.
• Preparing MIS reports and statistics regularly analysis freight costs, vehicle utilization and delivery performance. Prepared management reports on warehouse KPIs data and submitted to higher authorities.

Bachelor of Commerce - Commerce - Narasinha Dutt College under C.U. (2010)