Alina Victor
Customer Support & Backend
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About
Customer-focused professional with experience in handling client queries, providing accurate information, and generating business leads. Skilled in clear communication, problem-solving, and maintaining smooth customer interactions. Adaptable, quick-learning, and able to work efficiently in fast-paced environments while delivering consistent results.
Experience
Customer Support & Lead Generation Executive at Justdial (2024-07 – 2025-05)
- Handled customer calls and resolved their queries smoothly
- Provided accurate information about services and businesses
- Generated qualified business leads through effective communication
- Maintained professional interaction and ensured customer satisfaction
- Managed multiple queries in a fast-paced environment
- Updated customer details and maintained proper records
Education
B.A (Hons) in English with Economics – University of Delhi (School of Open Learning) (2025 – 2025)
Higher Secondary (Class 12) in Arts – NIOS (National Institute of Open Schooling) (2024 – 2024)
Secondary (Class 10) – St. Mary's Sr. Sec. School (2021 – 2021)
