Alisha Ninnekar
2+ years of experience in BRM, specializing in digital brand management, customer engagement, and reputation handling.
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About
A driven professional for finding new solutions and making things better. Skilled at paying attention to details and solving problems while thriving in fast-paced environments. Known as a collaborative team player with strong communication skills, able to build positive and lasting relationships with colleagues and clients.
Experience
BRM Executive - Senior BRM Executive at Gozoop - Hawk (2023-01 – Present)
Senior Brand Reputation Management Executive
- Monitored and managed brand presence across digital platforms to maintain a positive reputation
- Responded promptly to customer queries, complaints, and feedback, ensuring timely and satisfactory resolutions
- Contributed to training new joiners and sharing best practices for effective reputation management
- Assisted in seeding activities and contest execution, contributing to performance data collection
BRM Intern at Gozoop - Hawk (2022-09 – 2022-12)
Brand Reputation Management Intern
- A leadership role in training team members on essential tasks
- Accelerated learning of required tasks to optimize overall performance
- Escalated client issues for prompt resolution of user concerns
- Recommended additional classification tags to improve accuracy and organization
Education
MBA in AutoCad – Nettech (2025-07)
Graduate in BMM (Bachelor of Mass Media) in Advertising – Maharashtra Board (2021-01)
H.S.C – Maharashtra Board (2018-01)
S.S.C – Maharashtra Board (2016-01)
