Amaan Khan

Front Office Professional with hands-on experience managing reception operations and client relations in high-volume settings. Combining strong communication skills with proven counseling expertise to deliver exceptional first impressions and seamless administration. Adept at handling inquiries, multitasking under pressure, and maintaining high standards of quality assurance

Front Office Executive at Health Care Centre (2025-04 – Present)

• Welcome patients, manage the reception workflows, and coordinate the daily appointment schedules
• Applied strong counseling expertise to address visitor concerns with empathy and professionalism
• Streamlined front-desk administration, ensuring data accuracy and efficient patient check-ins

Customer Service Executive at Healthcare Process Team Lease BPO (2019-03 – 2024-12)

• Managed high-volume customer accounts, resolving complex inquiries with strict quality assurance
• Utilized advanced problem-solving skills to guide clients smoothly through service processes
• Collaborated with cross-functional teams to maintain top-tier service delivery metrics

Customer Service Executive (Sprint Mobile Process) at Altisource (2015-03 – 2019-02)

• Provided high-quality client support, troubleshooting technical and billing issues accurately
• Leveraged sharp attention to detail while managing data entry and updating database records
• Excelled in a fast-paced environment requiring rapid multitasking and clear communication

Higher Secondary Certificate in HSC – Maharashtra Board (2008)

Secondary School Certificate in SSC – Maharashtra Board (2005)