Assistant Manager-IT - Pioneer Property Zone Services (ICS Realty Group) - CP67 Mall Mohali
(2023-09-15)
IT Infrastructure Management and Hardware Administration
- Monitor ADSR (Automated Daily Sales Report) Integration to ensure seamless functionality.
- Oversee the installation, configuration, and maintenance of IT hardware, including desktops, laptops, printers, and network devices.
- Manage server performance and ensure the reliability of Windows Server environments (2008, 2012 R2).
- Supervise biometric systems, kiosks, and other hardware peripherals to ensure operational efficiency.
- Oversee the use and maintenance of various software tools to optimize business operations.
- Ensure the proper functioning of Desktop, Laptop, Printers, Network Devices and firewalls.
- Supervise and maintain biometric devices, network devices, Plasma and kiosks.
- Manage LED & media hardware setups.
- Supervise the deployment and maintenance of robots and baggage scanner setups.
- Monitor and maintain local and wide-area networks (LAN/WAN), ensuring seamless connectivity.
- Manage firewalls, Wi-Fi networks, and security protocols to safeguard network integrity.
- Perform regular audits of networking devices and configurations to enhance performance and security.
- Manage and maintain Wi-Fi networks to ensure robust connectivity.
- Supervise and Configuration of Footfall Count Devices.
- Supervise Mobile Signal Booster.
- Monitor the QR Buddy & eGlu Android application to ensure optimal performance.
- Oversee the setup and maintenance of blinds automation controllers. Flap Barrier Access Control.
- Manage the Robot (Temi) application or controller, ensuring seamless integration with other systems.
- Manage and monitor ADSR (Automated Daily Sales Report) systems.
- Oversee the domain server to ensure network stability and security.
- Coordinating with various third parties (ISP, Pathfinder, eGlu, Artiligent Global etc.)
Sr Executive-IT - PVR Limited - Elante Chandigarh
(2016-01-25 - 2023-09-14)
IT Infrastructure and System Administration
- Assembling & dissembling of desktop and laptops. Installing, maintaining different Hardware devices. Backup and Restore System State Data.
- Installing, maintaining & troubleshooting all type of OS (Win-XP, 7,10,11).
- Microsoft Window Server-2008 R2 Standard & 2012 R2 Standard.
- Working on Microsoft SQL Server-2008, 2012 & SQL Server-2016.
- Planning and managing Local Area Networking. Installing, maintaining, & troubleshooting of LAN using switch & hub. Troubleshooting various network & hardware problems.
- Installation and configuration of DNS, DHCP, IIS Services, Router & broadband connection.
- Monitor all system alerts and assist to resolve complex issues in system hardware and software.
- Administer efficient work of servers and system and provide support to everyday operations.
- Analyze system for failure and assist to restore files with help of operating system.
- Supervise system software processor and prepare upgrade strategies for storage.
- Administer and execute various management activities and manage all backup activities.
- Managing &troubleshooting local Printers, network printers & Thermal printers.
- Configuration and troubleshooting of Microsoft Outlook and Microsoft office 365.
- Remote Tools: Any Desk, Team Viewer, Tight VNC.
- Handling more than 50 system (Laptop, Desktop, POS & KIOSK)
- Installing, maintaining & troubleshooting of Star printer & Thermal printer.
- Installing, maintaining & troubleshooting of Pinelabs devices.
- Installing, maintaining & troubleshooting of wall video plasma
- Handling the Vista Software
- Coordinating with various third parties (ISP, Paytm, Bigtree & BookMyShow etc.)
Network-Engineer - SRS Cinemas (a unit of SRS Limited) - Faridabad, Patiala
(2012-05-23 - 2016-01-24)
Network Engineering and System Maintenance
- Computer Systems trouble shooting & Maintenance Office
- Worked on Operating Systems (Window-XP or Wondow7)
- Worked on Microsoft Window Server-2008 R2 Standard
- Worked on Microsoft SQL Server-2008
- Taking care of CCTV Cameras
- Taking care of Star printer & Thermal printer.
- Taking care of Symantec Endpoint Protection.
- Handling the Vista Software
- Coordinating with various third parties (Bigtree, Biz.mail & BookMyShow)
- Operate the EDC (HDFC Bank) machine.
CSE (Customer Support Engineer) - Aforeserve Pvt.Ltd.
(2012-01-05 - 2012-05-31)
Customer Support on PNB Project for 5 months
- Worked on LAN, WAN, Leased line
- Install RAD G-703 series Modem
- Worked on switch & Router 1100 series
- Dealing with service provider BSNL Ltd
CSA - Intelenet Global Service Pvt. Ltd. - Mohali
(2010-08-15 - 2011-10-31)
Customer Support and Technical Service
- Dealing with the customer
- Make the call of customer and resolve the query.
- Deal the new plan with customer and solve the technical problems.
