Amarnath Arul

• Managed enterprise backup and recovery for 500+ TB of data across Windows, Linux, and VMware environments using CommVault Complete Backup & Recovery, consistently maintaining a 99% backup success rate.

• Improved overall backup success rate by proactively monitoring backup jobs, diagnosing failure root causes, and implementing corrective actions across the backup infrastructure.

• Critical VM restores during production incidents, recovering essential systems within SLA timelines and preventing extended downtime for business operations.

• Configured and optimized backup policies, schedules, storage policies, retention rules, and deduplication settings to maximize storage efficiency across disk and tape libraries.

• Conducted disaster recovery testing and validated backup recoverability, ensuring compliance with SLAs and business continuity requirements for enterprise applications and databases.

• Collaborated with application, server, and storage teams to troubleshoot backup-related issues; applied Commvault updates, feature packs, and security patches to maintain infrastructure reliability.

• Authored and maintained comprehensive documentation for backup procedures, disaster recovery runbooks, and restore workflows, enabling consistent knowledge transfer and reducing onboarding time for new team members.

• Veritas Netbackup - Backup & Recovery: Managed backup policies, schedules, and automated jobs for critical data across heterogeneous environments (Windows/Linux/VMware).

• Troubleshooting: Resolved backup failures and tape/library issues. Applied NetBackup version upgrades and security patches across the backup infrastructure, ensuring system stability, vulnerability compliance, and uninterrupted backup operations.

• Managed incident and service requests using ITSM tools such as ServiceNow, Ivanti HEAT, and Freshservice. Logged, tracked, and resolved backup-related incidents and service requests through ticketing systems while meeting defined SLAs.
  • Monitored ticket queues, prioritized incidents based on severity, and ensured timely resolution of backup failures and infrastructure issues

Education

B.Tech Instumentation and Control Engg Sri Manakula Vinayagar Engineering College - 7.16 CGPA