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Amit kumar Amitkumar

Amit kumar Amitkumar

BPO & CUSTOMER SUPPORT PROFESSIONAL | COMPUTER APPLICATIONS GRADUATE

Talent
LucknowMember since July 20, 2026
Inbound & Outbound CallingQuery & Issue ResolutionCustomer EngagementActive Listening & EmpathyClient Relationship ManagementMS Office (Excel, Word, PPT)Basic CRM & Ticketing AwarenessFast & Accurate Data Entry
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Inbound & Outbound CallingQuery & Issue ResolutionCustomer EngagementActive Listening & EmpathyClient Relationship Management

About

Target-driven and articulate BCA Final Year undergraduate (2024 – 2027) with strong analytical, technical, and interpersonal skills seeking a customer-centric role in the BPO / Customer Experience industry. Possesses excellent verbal and written communication skills in English and Hindi, along with computer proficiency and rapid problem-solving capabilities. Eager to deliver exceptional customer service, handle client inquiries effectively, and maintain high Satisfaction (CSAT) scores in a high-paced team environment.

Education

Bachelor of Computer Applications in Computer Applications – Axis College, Kanpur (2024 – 2027)

Intermediate – UP State Board

High School – UP State Board

Skills

BPO & CUSTOMER SUPPORT PROFESSIONALCOMPUTER APPLICATIONS GRADUATE

Reviews

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