Roshini Samuel
Customer Support & Operations Professional
Talent
Bengaluru/BangaloreMember since April 27, 2026
Customer Support OperationsLead Generation
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Customer Support OperationsLead Generation
About
Dedicated Customer Support and Operations professional with 5+ years of experience in customer interaction, issue resolution, lead generation, customer handling, and operational coordination. Proven ability to work in fast-paced environments while maintaining service quality, customer satisfaction, and effective communication.
Experience
Lead Generation Specialist - Foilers LLC
(2023-01 - 2025-12)
- Managed customer communication and lead generation activities professionally.
- Improved customer engagement and follow-up processes.
- Maintained records and operational updates accurately.
Customer Support Specialist - JP Morgan Chase
(2020-01 - 2023-12)
- Handled customer queries professionally.
- Resolved customer concerns efficiently.
- Maintained process compliance and service quality.
Education
Diploma - Arts - Psychology - Bangalore University (2014-12)
Diploma - Aviation & Hospitality Management - Frankfinn Institute (2010-12)
Skills
Customer Support & Operations Professional
