Hospitality Professional | Hotel Operations | Guest Relations
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Experienced hospitality professional with about 6 years of experience in hotel operations and guest services. Skilled in team management, guest relations, and maintaining high service standards. Seeking to contribute to a reputed hospitality organization through dedication and service excellence.
Hotel Manager - Hotel Jharipani Castle - Mussoorie
Currently working as a Hotel Manager, overseeing daily hotel operations, guest services, and staff coordination to ensure smooth functioning and high guest satisfaction.
Hotel Manager - Hotel Royal Mansion - Mussoorie
Managed overall hotel operations and guest services. Implemented service quality standards to improve guest satisfaction and coordinated staff across departments for smooth operations.
Front Office Manager - Hotel Rokeby Manor - Mussoorie
Handled front office operations including reservations, guest check-ins and check-outs, and guest relations. Supervised front office staff and maintained high service standards.
Bachelor of Commerce - Commerce
Degree - Human Resource Management
Diploma - Hotel Management
