Anand Sharma

Billing & Operations professional with 5+ years of experience in telecom billing, customer account management, and billing issue resolution

Talent

ThāneMember since August 9, 2026

Billing adjustmentsSLA managementCustomer supportTelecom billingCustomer account managementBilling issue resolutionB2B outbound salesTally ERP 9Tally Prime

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Billing adjustmentsSLA managementCustomer supportTelecom billingCustomer account management

About

Billing & Operations professional with 5+ years of experience in telecom billing, customer account management, and billing issue resolution in high-volume BPO environments. Skilled in billing adjustments, SLA management, and customer support. Experienced in B2B outbound sales, promoting Tally ERP 9, Tally Prime, and TSS subscriptions, generating leads, and achieving sales targets.

Experience

Associate – CS - Sutherland Global Services Pvt Ltd

(2023-01 - 2026-01)

Sales & Customer Support - Tally Solutions (Greet Tech)

(2020-01 - 2022-12)

Sales - Kashmiri Products

(2018-01 - 2018-12)

Best Seller Intern, 2018

Education

MMS - Marketing - Mumbai University (2019-01)

B.SC - Hotel Management - IHM, Chennai (2016-01)

Skills

customer account managementand billing issue resolution

Reviews

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