Ananya Das

B.Tech Computer Science graduate with hands-on experience in IT support, web development, and IoT-based systems. Demonstrated ability to manage technical workflows, solve problems proactively, and contribute to organizational operations. Recognized for hackathon performance and committed to continuous growth across multiple technology domains.

IT Support Executive at BIOCIPHER TECHNOLOGIES PVT. LTD (2025-07 – 2026-01)

• Provided end-to-end IT support via email and ticketing systems, resolving login, password, and access issues for internal users.
• Performed routine system maintenance including ANI updates, server health checks, and API status monitoring as part of daily operations.
• Managed support ticket lifecycle — timely updates, closures, and escalations to senior teams — in strict adherence to established SOPs.

BACHELOR OF TECHNOLOGY in COMPUTER SCIENCE AND ENGINEERING – Maharishi Markandeshwar (Deemed to be) University (2021-10 – 2025-06)

SENIOR SECONDARY in CLASS 12TH – J.M.D.P.L Mahila College (2019-07 – 2021-07)

SECONDARY in CLASS 10TH – +2 Janta High School (2018-07 – 2019-06)