IT Technical Support
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IT Technical Support Specialist with 1.8+ years of experience in troubleshooting, system maintenance, and network support. Proven ability to diagnose technical issues efficiently and provide effective solutions. Passionate about technology, customer satisfaction, and optimizing IT operations.
Delivered comprehensive IT support by resolving hardware, software, and network issues, minimizing system downtime. Managed IT infrastructure, assisted with software installations and updates, promoted cybersecurity practices, and maintained detailed logs for issue tracking and future reference.
Bachelor of Technology in Computer Science (2019–2023) from Swami Vivekanand Subharti University, Meerut, with a specialization in Artificial Intelligence and Machine Learning.