Andre Braganza

Accomplished Social Media Interactions at Swiggy, enhancing brand visibility through strategic content creation. Excelled in customer service and teamwork, driving engagement and training staff. Proficient in Microsoft Excel, ensuring precise data management.

Successfully opened accounts at HSBC, PRM for premier banking clients, executing thorough KYC checks, improving customer experience, and maintaining compliance. Adaptable and detail-oriented professional. Strong focus on team collaboration and achieving measurable results, with adaptability to evolving needs.

Known for reliability and ability to build meaningful connections with audiences.

Social Media Specialist - Swiggy Bundl Technologies Pvt Ltd.

(2018-01 - 2022-12)

• Developed and executed social media marketing strategies to enhance brand visibility.
• Drove online engagement initiatives through the creation of targeted, compelling content for diverse audience segments.
• Trained junior staff on best practices in social media management and content creation.
• Managed multiple social media accounts, ensuring consistent branding and messaging across all platforms.
• Cross-skill with the Quality Team to monitor real-time customer interactions.

Account Opening Officer & PRM - HSBC Bengaluru - Bengaluru

(2007-01 - 2015-12)

• Handle account opening for US, Canada, Bermuda and the Cayman Island.
• Achieved seamless account openings by executing thorough KYC checks on customer profiles and documents.
• Enhanced customer experience by providing dedicated support throughout the account opening process.
• Conducted detailed due diligence and compliance searches for high-risk sanctions and FCCRM.

BCOM - AISECT UNIVERSITY (2019-12)

High school & Secondary - AGCS SCHOOL (2002-12)