Andrew Rajpaul

am self-motivated and skilled person who accept changes and learn the secret and innovate things also like to motivate and keep coaching people around me for better result

Current Role: Program & Project Management Senior Analyst

(20/Apr/2022 – Present)

Accenture Operation

• Business Reporting and Governance
• Product Co-ordination
• Product Issue tracker maintenance
• New deal onboarding, end to end project co-ordination between operation and development.
• Understanding problem statement and providing solution with help of the product.

Role: PMO Lead (01/Feb/2016 – 15/Apr/2022)

HCl technologies ltd.

• Project profitability analysis and reporting on specific delivery unit and Customer account, guiding project manager on improvement area.
• Reporting Monthly Revenue forecast on efforts and expense billing, generate a consolidated view for top management review.
• Generate report in tracking monthly revenue consumption to specific customer projects and used to present in monthly review call with Customer procurement.
• Support project team on Recruitment and internal movement on available resource.
• SOW and PO tracker reporting and follow up with project team and onsite account manager for signature.
• Support project manager on resource management within HCL

System on onboarding, internal movement & delimitation.

• Job based training compliance tracker reporting to project team.
• Co-ordinate with Admin & maintenance team for customer visit to India

Role: Team leader

HCL BSERV, From 06/06/2011 – 31/Jan/2016.

• Coaching and training the team on a regular interval
• Real time support for advisor and managing escalation calls in absence of coach
• Monitoring calls and help them on their performance
• Help team on their career and personal life
• Team Attrition
• Process Adherence / Compliance

Master in business administration, Human resource

Pondicherry University, Loyola College (part time) 2012-2014

• Bachelor of technology, Information technology

Anna University, Raja college Madurai, 2007-2011