Aneesh Sudhi

Dedicated and detail-oriented professional with over 4 years of experience in operations, logistics, and client relationship management. Holds an MBA in Operations and Logistics, with proven expertise in process optimization, data reporting, customer communication, and end-to-end transaction management. Skilled in coordinating cross-functional teams to ensure smooth workflows and compliance with operational standards.

Adept at handling customer queries, monitoring payment gateways, and driving efficiency through data-driven decision-making. Committed to delivering operational excellence and supporting business growth through structured and reliable process management.

Senior Operations Associate at Swipewire Technologies (2025-05 – Present)

• Manage and oversee day-to-day operational processes ensuring efficiency and accuracy.
• Coordinate between departments to facilitate smooth communication and timely issue resolution.
• Support clients through prompt responses and professional assistance.
• Conduct data analysis and reporting to identify areas for improvement.
• Drive process optimization and ensure compliance with company standards.
• Monitor payment gateways and transactions to maintain operational accuracy and security.
• Maintain quality assurance and compliance across operations.

Relationship Officer at SBI Cap Securities Ltd (2021-10 – 2025-05)

• Handled customer accounts, ensuring smooth on boarding and service fulfilment.
• Resolved client queries efficiently, enhancing satisfaction and retention.
• Achieved revenue growth through effective cross-selling of financial products.
• Fostered strong client and stakeholder relationships to ensure trust and loyalty.

Commercial Assistant at GK Logistics (2020-10 – 2021-10)

• Managed logistics documentation, order processing, and compliance reporting.
• Monitored inventory levels and coordinated material transport operations.
• Supervised warehouse activities ensuring safety and efficiency in daily operations.
• Assisted in training and workflow enhancement initiatives to boost team performance.

Operations Intern at Milco Dairy, Thiruvananthapuram (2019-06 – 2019-08)

• Assisted in operations and logistics coordination within warehouse systems.
• Gained experience in inventory management and workflow optimization.
• Supported initiatives aimed at improving process efficiency and reducing waste.

Master of Business Administration (MBA) in Operations and Logistics – Rajadhani Business School, Attingal, Thiruvananthapuram (2018 – 2020)

Bachelor of Commerce (B.Com) in Taxation – University of Kerala (2014 – 2017)