Angel Priya

Client-focused Operations and Documentation professional with 5 years of experience supporting international clients, both B2B and B2C Clients, in compliance-heavy environments. I have strong experience in customer service, sales coordination, visa processing, and travel support, with excellent communication skills playing a vital role throughout my professional career. I am skilled in building client relationships, understanding customer requirements, and providing clear guidance throughout visa and travel processes, helping ensure customer satisfaction and smooth service delivery.

Along with handling visa applications, travel documentation, itinerary preparation, and appointment scheduling, I am also proficient in industry tools such as Sabre, Amadeus, Farelogix, and Miles booking platforms. Experienced in coordinating with embassies, consulates, and visa application centers while maintaining accuracy, professionalism, and efficiency in fast-paced work environments.

Global Visa Officer at BVS Global (2025-06 – 2026-06)

• Processed business, visit, and tourism visas efficiently
• Liaised directly with embassies, consulates, and visa application centers to obtain accurate and up-to-date information.
• Provided travel consultation and planning support tailored to client needs.
• Managed appointment scheduling and visa application submissions.
• Handled end-to-end documentation and visa filing processes.
• Oversaw global visa processes for clients across UAE, Qatar, and KSA.
• Handled major visa applications for countries including Canada, UK, US, Schengen, KSA, Kuwait, and Turkey.

Holiday Sales Executive at SBI Tours & Travels (2024-07 – 2025-06)

• Provided travel consultation and planning tailored to client requirements.
• Managed appointment scheduling for visa applications.
• Handled end-to-end documentation and visa filing
• Conducted decline analysis to identify and resolve application issues.

Customer Support Associate – Trans Processing at Sutherland Global Service (2023-07 – 2024-06)

• Identified and resolved process issues to drive optimal work flow and business growth
• Handled sensitive information with professionalism and discretion
• Responded to customer requests for products, services and company information
• Worked on Expedia-based travel operations and managed compliance clients requiring B2B support services

Customer Service Consultant at dnata Travel Agency (2022-08 – 2023-05)

• Helped large volume of customers everyday with positive attitude and focus on customer satisfaction
• Handled sensitive information with professionalism and discretion
• Responded to customer needs through competent customer service and prompt problem solving

Sales Consultant at Cloud Life pvt Ltd (2021-04 – 2022-08)

• Have worked with international voice process both inbound and outbound calls
• Make cold calls and follow up with existing customer, was also part of shipping team

Diploma in Aviation travel and hospitality – Frankfinn institution of Aviation travel and hospitality (2022)

2nd PUC in Commerce (CEBA) – ST. Hopkins PU college (2021)