Manager - VISA (MICE) at Axplore Travelplus Pvt. Ltd. (2024-05 – Present)
Manager responsible for end-to-end visa processing for MICE groups with embassy coordination and compliance management
- Managed end-to-end visa processing for MICE groups, ensuring timely approvals
- Coordinated with embassies and visa centers for compliance and updates
- Handled documentation, minimizing errors and rejection rates
- Led and trained visa team to maintain service quality and efficiency
- Liaised with clients on visa requirements, timelines, and status
- Resolved complex/urgent visa cases and escalations
- Aligned visa processes with travel, ticketing, and hotel plans
- Maintained visa MIS reports and tracking systems
- Ensured compliance with immigration regulations and policies
- Built relationships with embassy officials and visa partners
Operation Head - Visa at Trip Factory (2023-11 – 2024-05)
Operation Head overseeing visa team management, applicant support, embassy relations, and office operations
- Provided end-to-end support to applicants throughout the visa process, ensuring a seamless and efficient experience
- Managed and mentored the visa team, delivering training and clear guidance to drive consistent performance and service excellence
- Built and maintained strong relationships with consulates, embassies, VFS centers, and visa officials to facilitate smooth processing
- Oversaw office operations, ensuring compliance with company policies and optimizing workflows for improved efficiency
- Supervised administrative staff, effectively delegating tasks to enhance productivity and team collaboration
- Applied strong knowledge of office management practices and basic accounting principles to ensure operational efficiency and financial accuracy
In-charge Operation - MICE & Visa at Stamp My Visa (2023-10 – 2024-10)
In-charge of operations managing MICE and visa applications with team guidance and corporate meeting participation
- Assist applicants throughout the entire visa application process, ensuring smooth and accurate submissions
- Provide guidance to the team on the complete visa process and required documentation
- Maintain strong relationships with consulates, embassies, VFS offices, and visa officers to ensure smooth operations
- Oversee office activities and ensure adherence to company policies to improve efficiency
- Offer support to colleagues and team members whenever necessary
- Supervise administrative staff, assigning tasks to ensure effective performance
- Manage office procedures and maintain basic accounting practices to ensure smooth operations
- Actively participate in Corporate (MICE) meetings, providing expert advice and support on visa-related matters to meet client and organizational needs In charge - Visa Department at Veena Patil Hospitality Pvt. Ltd. (2013-09 – 2023-01)
Visa Department In-charge managing applicant assistance, team guidance, consulate relations, and administrative duties
- Assists applicants throughout the Visa procedures
- Guide the Team about Complete Visa process & documents
- Co-ordination & to maintain good relation with Consulates, VFS offices, & also with Visa Officers
- Monthly Visits & meetings with respective consulate & Visa officers
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Supervise administrative staff and divide responsibilities to ensure performance
- Manage agendas/travel arrangements/appointments etc. for the upper management
- Assist colleagues whenever necessary
- Familiarity with office management procedures and basic accounting Principles
- Arranging both internal and external events
Visa Assistant - Visa Department at TULIP TRAVEL SERVICES PVT LTD (2012-06 – 2013-05)
Visa Assistant responsible for applicant support, documentation, and visa case processing
- Assists applicants regarding visa procedures
- Provide proper information about visa documents
- Make cases ready for submitting in consulate
- Guide applicants for online appointment
- Taking online appointment for applicants
- Knowledge about summation and collection of visa cases in consulate
- Fill online form of passport and take appointment for applicants
Visa Assistant - Visa Department at JYOTI TRAVELS (2008-10 – 2012-02)
Visa Assistant providing support with visa procedures, documentation, and consulate submissions
- Assists applicants regarding visa procedures
- Provide proper information about visa documents
- Make cases ready for submitting in consulate
- Guide applicants for online appointment
- Taking online appointments for applicants
- Knowledge about submission and collection of visa cases in consulate
- Fill online forms of passport and take appointment for applicants