
SENIOR OPERATIONS & STRATEGY LEADER | COST OPTIMIZATION & PROFITABLE GROWTH | BUSINESS TRANSFORMATION
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Senior operations and strategy leader with 3 decades of experience spanning workplace solutions, corporate real estate, facility management, and business transformation. Built a career on the cost side of the business first — process optimization, governance, and risk reduction across multi-city, multi-stakeholder operations — then converted that same operating discipline into new revenue. Took a virtual office transaction model from zero to the company's 3rd-largest revenue vertical nationally, scaled enterprise client operations across 50+ Indian cities, and held an 89% client retention rate across a multi-year portfolio.
Equally comfortable inheriting a cost center that needs tightening or a blank sheet that needs building into a profit center. Seeking senior operations, strategy, or business transformation mandates, and select consulting or advisory engagements.
VP – Strategy & Growth at MyBranch Services (2025-05 – Present)
A Narayan Bhargava Group initiative. Lead cross-functional strategy initiatives spanning contract governance, regulatory compliance, and operating-platform development for a corporate real estate growth venture.
Principal Consultant at Protiviti India Member Firm (2025-05 – 2025-09)
Advised enterprise clients on workplace operating models, process redesign, and governance frameworks to improve operational efficiency.
VP – Strategic Transactions & Client Servicing at Qdesq Realtech Pvt Ltd (2017-07 – 2025-05)
Largest flex-workspace aggregator in India. Took a virtual office transaction model from concept to execution, growing it into the company's 3rd-largest revenue vertical nationally — the clearest proof point in a 30-year career of converting operational discipline into new profit centers.
Consultant – Training Center Activation at NSDC (2024-03 – 2024-05)
National Skill Development Corporation. Activated 5 training centers across 5 cities in Odisha within a strict 90-day window, hitting every NSDC compliance and readiness benchmark on schedule.
GM – Liaison & Operations at Greenline (2015-05 – 2017-05)
Strategic partner, Lodestar Universal McCann. Managed vendor and agency relationships across government tendering and OOH advertising contracts.
Senior Operations Manager at Building Control Solutions (2011-05 – 2013-11)
Designed and ran a structured cost-control program across mall and hospital facility operations that cut operational costs 15% in the first year, without compromising service levels.
Manager – Finishing Operations at Simran Enterprises (1998-01 – 2011-05)
Managed finishing operations across three garment export units with a combined turnover of ₹10 crore.
Bachelor of Arts in Communication – University of Allahabad (1988 – 1991)