Animesh Jha

AR specialist with strong expertise in accounts receivable management, reconciliation, and financial reporting. Proven ability to enhance cash flow, streamline processes, and ensure compliance with accounting standards. Known for reliability, adaptability, and effective teamwork that consistently drives results. Skilled in ERP systems, Excel, and customer communication, bringing both precision and efficiency to every task.

AR Specialist - Robertshaw Control PVT LTD - Pune

(2023-05 - 2023-10)

• Managing the end-to-end Order to Cash (O2C) process.
• Performed daily cash application functions accurately and efficiently.
• Managed and analyzed accounts receivable aging reports, ensuring timely collection, and reducing overdue balances.
• Collaborate with credit collection teams to resolve outstanding invoices, disputes, and overdue accounts.
• Processed and managed accurate and timely invoices for customers, ensuring compliance with company policies and contract terms.
• Reconciled billing discrepancies and disputes, working with the internal team and customers to resolve issues efficiently.
• Provided exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction.
• Processed customer refunds, adjustments, and account updates, ensuring accuracy and compliance.
• Improved customer relations through professional communication and negotiation tactics in credit collections.
• Managed a diverse portfolio of accounts, ensuring timely collections, and minimized losses.

Analyst - Eaton Technologies - Pune

(2019-09 - 2023-05)

• Improved customer relations through professional communication and negotiation tactics in credit collections.
• Managed a diverse portfolio of accounts, ensuring timely collections, and minimized losses.

Senior Executive Finance - WNS Global Services - Pune

(2015-01 - 2019-09)

• Developed and implemented process improvements to reduce outstanding receivables and increase recovery rates.
• Responded to customer inquiries and provided detailed account information.
• Monitored customer accounts for payment delinquency and initiated collection efforts.
• Collaborated with cross-functional teams to streamline payment processes and resolve customer disputes effectively.
• Oversaw daily posting of payments to customer accounts.
• Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
• Reduced delinquency rates with proactive account monitoring and timely communication.
• Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
• Coordinated cross-departmental initiatives to streamline master data processes and improve efficiency.
• Analyzed customer master data discrepancies, implementing corrective actions to enhance operational effectiveness.
• Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
• Improved cash application efficiency by implementing automated systems and processes.
• Collaborated with cross-functional teams to ensure accurate and timely cash application processing.
• Provided support during financial audits by preparing necessary documentation and answering auditor inquiries regarding cash applications processes.
• Assisted with month-end close procedures, including account reconciliations, and cash reporting.
• Supported credit control efforts by accurately applying payments against outstanding invoices, reducing delinquency rates.
• Processed and reviewed billing statements to ensure accuracy and compliance with company policies.
• Managed customer inquiries related to billing discrepancies, providing timely resolutions.
• Contributed to process improvement initiatives, resulting in more efficient workflows and enhanced internal controls.
• Processed cash application transactions efficiently, ensuring timely updates to customer accounts.
• Resolved discrepancies in payment records by conducting thorough investigations and reconciliations.
• Led initiatives to streamline payment processing, reducing turnaround time for applications significantly.
• Developed strong relationships with banking partners to facilitate efficient communication regarding payment inquiries or disputes.

Finance Executive - Infosys BPO Limited - Pune

(2012-04 - 2013-09)

• Processed cash application transactions efficiently, ensuring timely updates to customer accounts.
• Resolved discrepancies in payment records by conducting thorough investigations and reconciliations.
• Led initiatives to streamline payment processing, reducing turnaround time for applications significantly.
• Developed strong relationships with banking partners to facilitate efficient communication regarding payment inquiries or disputes.
• Assisted in month-end closing activities by ensuring all cash applications were accurately recorded and processed in a timely manner.
• Streamlined the cash application workflow, optimizing daily tasks for improved productivity and accuracy.

MBA - CSVTU, Bilaspur, Chhattisgarh (2011)

BBA - Guru GhasiDas University, Bilaspur, Chhattisgarh (2009)