Anirban Mitra

Supply Chain leader with 15+ years in warehousing, transport logistics, last-mile delivery, and quick commerce. Expert in e-commerce operations, driving efficiency across hubs and high-volume orders. Skilled in Six Sigma, Lean, and Kaizen to cut costs, streamline processes, and ensure operational excellence.

Strong track record in procurement, vendor management, and SOP execution. Customer-focused leader known for resolving issues quickly, building high-performing teams, and delivering measurable growth.

Warehouse Manager at SastaSundar Healthbuddy Ltd (2026-03 – Present)

• Oversee inbound, storage, picking, packing, and dispatch operations.
• Ensure strict compliance with pharma standards (CDP, GDP, GMP, FSSAI).
• Drive WMS adoption, automation, and >99.9% inventory accuracy.
• Optimize labor, space, and cost using Lean/Six Sigma.
• Manage vendors/3PLs and monitor KPIs for service excellence.
• Build, train, and lead high-performing warehouse teams.

Warehouse Manager (AMAZON SFC) at Allcargo Logistics Ltd (2024-08 – 2026-02)

• Manage inbound, stowing, picking, packing, and outbound dispatch for Amazon 3P operations.
• Ensure strict adherence to Amazon SOPs, compliance, and audit requirements.
• Drive inventory accuracy, process efficiency, and timely order fulfillment.
• Optimize manpower, space utilization, and cost through Lean/Kaizen practices.
• Coordinate with Amazon operations team and 3PL vendors to meet KPIs.
• Lead, train, and motivate associates to maintain high performance and safety standards.

Department Manager at Flipkart Internet Private Ltd (2021-08 – 2024-03)

• FC Outbound Operations: Supervising Outbound Operation Team Size of 350-450 in reporting and 900-1100 in Peak load tenures consisting direct & indirect reporting
• Managing Inbound & Outbound Operations and achieving respective material load attainments.
• Indulging in activities to reduce the All breaches with controlling all matrix.
• Last mile & First mile Operational Performance in DCs (Delivery center)
• Cost controlling.
• Route planning, segregation, handling 10 Delivery center's & team of 10 DC heads & 20 Supervisors & bikers, 150+ team strength.
• Entire load/shipments cleared from Delivery center & see to it that there is zero backlog & pendency.
• Tallying entire pre-paid/COD amount for the day & close the SAL TALLY for particular day.
• Contingency Planning of pin codes/DC etc.
• Safety & Security of people and the Cash/Shipments safeguarding in the DC.
• Internal Audit
• Scheduling vendors as per S&OP with defined category mix in coordination with Central Business Development & Procurement Team.
• Managing monthly material outward of 1.60 Cr-1.80 Cr units approx. having SKU count of 17k-19k scheduled through 800-900 brands.
• Allocating tasks to operational level workforce, coordinating different jobs and determining individual responsibilities: organizing training & development of subordinates and people down the line Controlling both inbound and outbound freight orders respectively
• Directing company-wide sourcing initiatives in spend management with a plan to reduce costs. Acting as a Single Point of Contact for subjects related to spend analytics, saving and consistency of team's performance.
• Developing & communicating strategies, plan, timelines, KPIs to stakeholders and vendors to meet their respective targets and timelines within budget.

Operations Manager at Grab a Grub Services Private Ltd (Reliance Jio mart) (2020-08 – 2021-07)

• Mar 2 Last mile & First mile Operations. E-commerce Delivery & Pickup Division (Reliance Jio Mart)
• Cost controlling, On time delivery & pickup route management.
• Safety & Security of people and the Cash/Shipments safeguarding in the DC.
• FC Operations with B2B, B2C, MARKET PLACE operations & Vendor management.
• East Transportation management and large fleet transport operation.
• Vendor on boarding and payment procedure.
• Team Management.
• Inventory Management, Daily 5s maintained, Kaizen monthly basis etc.
• Payment follow-up and processing final settlement every month.

Operations Manager at Lugg Cargo Private Limited (2018-01 – 2020-08)

E-commerce Delivery & Pickup Division (FLIPKART, JABONG, NETMED, PHARMACY, MYNTRA, ETC)

• Last mile & First mile Operations. (FLIPKART, JABONG, NETMED, PHARMACY, MYNTRA, ETC)
• Cost controlling, On time delivery & pickup route management.
• Safety & Security of people and the Cash/Shipments safeguarding in the DC.
• FC Operations with B2C, MARKET PLACE operations & Vendor management.
• All PCs under control >=80% D0 conversion after you start managing them.
• All PCs under control <1% UD BAD, ZERO RTO losses & Delay in delivery
• All PCs under control zero CPD breaches and 100% D+1 cash settlement
• All PCs training and retraining system in place and Internal Audit.
• PCs under the launch schedule should take 15 days to activate and 5 days to mature.

Cluster Manager at ECOM EXPRESS PVT LTD (ROE) (2015-11 – 2018-01)

• Last mile & First mile Operational Performance in DCs (Delivery center)
• Cost controlling.
• Route planning, segregation, handling 10 Delivery center's & team of 10 DC heads & 20 Supervisors & bikers, 150+ team strength.
• Entire load/shipments cleared from Delivery center & see to it that there is zero backlog & pendency.
• Tallying entire pre-paid/COD amount for the day & close the SAL TALLY for particular day.
• Contingency Planning of pin codes/DC etc.
• Safety & Security of people and the Cash/Shipments safeguarding in the DC.
• Internal Audit

Hub-in charge at QUICKDEL LOGISTICS PVT LTD (2013-07 – 2015-10)

• Logistics operations management
• Last mile & First mile Operations.
• Coordination with various departments through self-planning, proper utilizing manpower and resources.
• Recruiting and staffing.
• Plans, organizes, staffs, direct and controls specific day-to-day operations.
• End of the day report all work activities.
• Receives products and coordinates delivery, prepares loads for shipment, takes steps to avoid quality control issues.
• Maintain the stock Etc.

Operations Executive at DISHTV INDIA LTD (2010-01 – 2013-05)

• System operations (Logistics)
• Daily MIS report maintain,
• Material receiving, unloading and physical verification.
• Monitor Container loading and goods verification.
• Manage warehouse activities from inward to outward stock movement (FiFO method)
• Ensure that all stock movement gets tracked accurately in software.
• Reconciliation of System/ physical stocks, repairable, un-saleable and obsolete stocks
• Ensure proper arrangement/ stacking/ storage of stocks, Physical stock taking on daily/ cycle basis.

MBA in HR & SUPPLY CHAIN OPERATIONS – Indian school of business management and administration(2017)

Bachelor of Commerce in Commerce – West Bengal State University (2011)

Higher Secondary Examination – W.B.C.H.S.E. (2008)

Madhyamik Pariksha (Secondary Examination) – W.B.B.S.E. (2005)