Warehouse Manager at SastaSundar Healthbuddy Ltd (2026-03 – Present)
- Oversee inbound, storage, picking, packing, and dispatch operations.
- Ensure strict compliance with pharma standards (CDP, GDP, GMP, FSSAI).
- Drive WMS adoption, automation, and >99.9% inventory accuracy.
- Optimize labor, space, and cost using Lean/Six Sigma.
- Manage vendors/3PLs and monitor KPIs for service excellence.
- Build, train, and lead high-performing warehouse teams.
Warehouse Manager (AMAZON SFC) at Allcargo Logistics Ltd (2024-08 – 2026-02)
- Manage inbound, stowing, picking, packing, and outbound dispatch for Amazon 3P operations.
- Ensure strict adherence to Amazon SOPs, compliance, and audit requirements.
- Drive inventory accuracy, process efficiency, and timely order fulfillment.
- Optimize manpower, space utilization, and cost through Lean/Kaizen practices.
- Coordinate with Amazon operations team and 3PL vendors to meet KPIs.
- Lead, train, and motivate associates to maintain high performance and safety standards.
Department Manager at Flipkart Internet Private Ltd (2021-08 – 2024-03)
- FC Outbound Operations: Supervising Outbound Operation Team Size of 350-450 in reporting and 900-1100 in Peak load tenures consisting direct & indirect reporting
- Managing Inbound & Outbound Operations and achieving respective material load attainments.
- Indulging in activities to reduce the All breaches with controlling all matrix.
- Last mile & First mile Operational Performance in DCs (Delivery center)
- Cost controlling.
- Route planning, segregation, handling 10 Delivery center's & team of 10 DC heads & 20 Supervisors & bikers, 150+ team strength.
- Entire load/shipments cleared from Delivery center & see to it that there is zero backlog & pendency.
- Tallying entire pre-paid/COD amount for the day & close the SAL TALLY for particular day.
- Contingency Planning of pin codes/DC etc.
- Safety & Security of people and the Cash/Shipments safeguarding in the DC.
- Internal Audit
- Scheduling vendors as per S&OP with defined category mix in coordination with Central Business Development & Procurement Team.
- Managing monthly material outward of 1.60 Cr-1.80 Cr units approx. having SKU count of 17k-19k scheduled through 800-900 brands.
- Allocating tasks to operational level workforce, coordinating different jobs and determining individual responsibilities: organizing training & development of subordinates and people down the line Controlling both inbound and outbound freight orders respectively
- Directing company-wide sourcing initiatives in spend management with a plan to reduce costs. Acting as a Single Point of Contact for subjects related to spend analytics, saving and consistency of team's performance.
- Developing & communicating strategies, plan, timelines, KPIs to stakeholders and vendors to meet their respective targets and timelines within budget.
Operations Manager at Grab a Grub Services Private Ltd (Reliance Jio mart) (2020-08 – 2021-07)
- Mar 2 Last mile & First mile Operations. E-commerce Delivery & Pickup Division (Reliance Jio Mart)
- Cost controlling, On time delivery & pickup route management.
- Safety & Security of people and the Cash/Shipments safeguarding in the DC.
- FC Operations with B2B, B2C, MARKET PLACE operations & Vendor management.
- East Transportation management and large fleet transport operation.
- Vendor on boarding and payment procedure.
- Team Management.
- Inventory Management, Daily 5s maintained, Kaizen monthly basis etc.
- Payment follow-up and processing final settlement every month.
Operations Manager at Lugg Cargo Private Limited (2018-01 – 2020-08)
E-commerce Delivery & Pickup Division (FLIPKART, JABONG, NETMED, PHARMACY, MYNTRA, ETC)
- Last mile & First mile Operations. (FLIPKART, JABONG, NETMED, PHARMACY, MYNTRA, ETC)
- Cost controlling, On time delivery & pickup route management.
- Safety & Security of people and the Cash/Shipments safeguarding in the DC.
- FC Operations with B2C, MARKET PLACE operations & Vendor management.
- All PCs under control >=80% D0 conversion after you start managing them.
- All PCs under control <1% UD BAD, ZERO RTO losses & Delay in delivery
- All PCs under control zero CPD breaches and 100% D+1 cash settlement
- All PCs training and retraining system in place and Internal Audit.
- PCs under the launch schedule should take 15 days to activate and 5 days to mature.
Cluster Manager at ECOM EXPRESS PVT LTD (ROE) (2015-11 – 2018-01)
- Last mile & First mile Operational Performance in DCs (Delivery center)
- Cost controlling.
- Route planning, segregation, handling 10 Delivery center's & team of 10 DC heads & 20 Supervisors & bikers, 150+ team strength.
- Entire load/shipments cleared from Delivery center & see to it that there is zero backlog & pendency.
- Tallying entire pre-paid/COD amount for the day & close the SAL TALLY for particular day.
- Contingency Planning of pin codes/DC etc.
- Safety & Security of people and the Cash/Shipments safeguarding in the DC.
- Internal Audit
Hub-in charge at QUICKDEL LOGISTICS PVT LTD (2013-07 – 2015-10)
- Logistics operations management
- Last mile & First mile Operations.
- Coordination with various departments through self-planning, proper utilizing manpower and resources.
- Recruiting and staffing.
- Plans, organizes, staffs, direct and controls specific day-to-day operations.
- End of the day report all work activities.
- Receives products and coordinates delivery, prepares loads for shipment, takes steps to avoid quality control issues.
- Maintain the stock Etc.
Operations Executive at DISHTV INDIA LTD (2010-01 – 2013-05)
- System operations (Logistics)
- Daily MIS report maintain,
- Material receiving, unloading and physical verification.
- Monitor Container loading and goods verification.
- Manage warehouse activities from inward to outward stock movement (FiFO method)
- Ensure that all stock movement gets tracked accurately in software.
- Reconciliation of System/ physical stocks, repairable, un-saleable and obsolete stocks
- Ensure proper arrangement/ stacking/ storage of stocks, Physical stock taking on daily/ cycle basis.
