Rajesh S

To serve an organization which offers challenging opportunities and an excellent environment, so that, it would enable me to improve my abilities and polish my working skills and also contribute to your esteemed company's advancement to develop myself as a successful Future.

Associate Manager - INTERNATIONAL AND DOMESTIC AND DP Operations & Customers handling & Floor Manager - TRACKON Courier Private Limited

Results-driven Operations Manager with experience in managing first mile and last mile courier operations. Skilled in leading teams, optimizing logistics processes, improving operational efficiency, and ensuring timely shipment movement while maintaining high service quality.

• Lead and supervise daily first mile and last mile operations to ensure smooth shipment flow.
• Manage teams responsible for pickup, booking, sorting, scanning, dispatch, and delivery coordination.
• Monitor key operational KPIs, including on-time dispatch, shipment accuracy, delivery turnaround time, productivity, and service quality.
• Ensure 100% shipment scanning accuracy and proper route-wise sorting to minimize misrouting.
• Plan and coordinate vehicle loading and dispatch to achieve on-time departures.
• Coordinate with booking, pickup, and delivery teams to maintain seamless end-to-end operations.
• Analyze operational data and implement process improvements to increase productivity and reduce delays.
• Resolve operational issues quickly to maintain customer satisfaction and service-level agreements (SLAs).
• Train, mentor, and motivate team members to improve performance and operational discipline.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Prepare daily operational reports and review performance against business targets.
• Work closely it cross-functional teams to improve efficiency, reduce costs, and enhance customer service.

Service Advisor - M/S V3 HYUNDAI

(2018 - 2023)

Operating Associate - M/S RIVIGO LOGISTICS

(2016 - 2018)

Handling delivery and distribution

Associate Man Power Supervisor - M/S UNITY MAN POWER LOGISTICS

(2012 - 2016)

Operation Executive - M/S SUPER AUTO FORGE Private Limited

(2009 - 2012)

Diploma - Mechanical Engineering