Vice President – Sales & CRM | Revenue Growth | Customer Lifecycle Leadership | Real Estate
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Sales and customer leadership executive with 15+ years of progressive experience building and scaling revenue-led organizations within real estate and service-driven businesses. Demonstrated ability to own sales outcomes, with proven expertise in developing and executing sales strategies, and building high-performing, cross-functional teams. Adept at leveraging market analysis and data-driven insights to achieve and exceed ambitious revenue targets, institutionalize CRM processes, and strengthen customer lifetime value across residential and commercial portfolios.
Trusted by promoters and senior leadership to translate strategy into execution, stabilize revenue pipelines, and build accountable, performance-oriented teams.
Vice President – Sales & Customer Relationship Management - Planet Radius - Gurugram
(2025-05)
Lead end-to-end sales and CRM functions with accountability for revenue delivery, pipeline stability, and customer retention across multiple portfolios. Designed and enforced CRM-led sales processes, improving discipline in lead management, follow-ups, reporting, and decision-making. Act as the single-point senior escalation authority for high-value customers while protecting long-term commercial interests.
Partner closely with promoters on market positioning, pricing, launch readiness, and forecasting.
Senior Vice President – Sales & Customer Relationship Management - Realty Assistant - Gurugram
(2025-01 - 2025-05)
Provided senior leadership oversight across sales and CRM functions, ensuring continuity of revenue, client relationships, and team performance.
Head / Director – Sales - Grab Homez - Gurugram
(2020-01 - 2025-01)
Led regional sales operations with responsibility for targets, team productivity, and partner performance. Established structured sales reviews and accountability mechanisms. Negotiated and closed complex, high-value transactions while maintaining customer trust.
General Manager – Sales - Orion Realtors - Gurugram
(2017-01 - 2019-10)
Managed frontline sales teams and key accounts in competitive markets. Collaborated with marketing and operations to improve demand generation and conversion. Consistently delivered targets through disciplined execution.
12th ICSE Board - St Joseph College
10th ICSE Board - St Joseph College
B'com - Commerce - Allahabad University
Master Degree - Business Management - Allahabad University