Anish Thangu

Driven Operations Supervisor with over six years of experience at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.

Works effectively with cross-functional teams in ensuring operational and service excellence.

Operations Supervisor - Rafeeq Al Darb Trading Services & Transportation - Qatar

(2019-06)

• Daily supervision of operation holding the responsibility of dispatching the fleet over 2000 drivers to ensure smooth delivery of orders
• Assigned tasks to team members to complete within designated time frames
• Determined staffing needs, developing schedules to staff all shifts
• Supervised the team individuals directly to provide the directions, guidance and support to improve their performance and address any issue that arise
• Overseeing the schedules, fleet availability on hourly basics and immediately address any shortages to ensure the smooth operations
• Coordinated schedules for optimal coverage of areas and adjusted quickly to changing demands
• Tracked delivery progress to identify possible delays and ensure fast and efficient delivery
• Monitored driver locations in field and solved shortages to keep team on-track
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
• Managed conflict resolutions with vendor, drivers and other personnel to encourage professional relationships and promote respect
• Managed various issues and address it to the respective department if needed and works alongside them to resolve issues in apt manner
• Collaborated with other supervisors to maintain smooth inter-departmental communication and operations
• Maintaining the effective communication channel within the team and with suppliers to facilitate information flow and to ensure everyone is well informed and update
• Review the reports and analyze operational process to identify the areas to improve and implement the changes to ensure efficient deliveries with reduced cost

Transport Supervisor cum Document Controller - Wink limousine (Client: Crowne plaza) - Qatar

(2018-12 - 2019-03)

• Oversaw transportation of 15 Drivers daily by coordinating personnel and developing efficient routes and workload schedules
• Maintained and verified time, transportation, financial, inventory and personnel records
• Planned and established transportation routes, work schedules and operator assignments
• Managed driver safety awards program, promoting safe driving and working safe initiative
• Monitored and maintained on-time Pickups, reliability, service and performance
• Coordinated schedules and communicated changes to customers
• Worked with service providers to resolve issues and correct delays
• Maintained clean and safe assets and fleet work environments
• Trained drivers to manage time effectively, improving overall performance

Baggage Handler - Transguard Group LLC (Client – D'nata) - UAE

(2015-12 - 2017-06)

• Used handheld scanners to efficiently track and maneuver freight throughout distribution network
• Managed warehouse operations and verified proper shipment procedures
• Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists
• Operated equipment while observing standard safety procedures

Diploma - Electronics and Communication Engineering - S.A.raja, Engineering college