Ankit Yadav
IT Support
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About
Results-driven IT Infrastructure & System Administrator with 3+ years of hands-on experience managing critical IT operations, server environments, and network infrastructure. Highly skilled in Windows Server management, Active Directory, Office 365 administration, and end-user support in high-uptime, 24x7 operational setups. Currently pursuing an MBA in IT Management to blend deep technical expertise with ITIL framework, vendor compliance, and strategic IT operations management.
Seeking a challenging role in Bangalore's dynamic tech ecosystem to drive infrastructure efficiency, automation, and cloud readiness.
Experience
IT Executive at Aakash Healthcare Pvt. Ltd. (2023-05 – Present)
- Infrastructure Management: Manage and maintain end-to-end mission-critical IT infrastructure, ensuring 24x7 high availability and uptime for critical hospital operations supporting over 100+ end-users (medical staff, doctors, and corporate executives).
- System Administration: Oversee the Active Directory environment, meticulously managing user account creation, security group permissions, shared folders allocation, and network-mapped drives.
- Network & Connectivity: Execute robust local area network (LAN) setup, including physical structured cabling, cross/straight testing, and actively diagnosing complex routing, switching, and hardware-level connectivity issues.
- Communication & Collaboration: Configure, optimize, and troubleshoot MS Outlook (2007/2013/2016) client systems, administering corporate email archives, PST automated backups, and ensuring reliable data restoration.
- Data Security & Surveillance: Enforce structured daily/weekly backup and recovery protocols to guarantee continuous business continuity. Supervise and maintain multi-node enterprise CCTV surveillance networks (NVR/DVR configurations) for standard compliance.
- Asset & Vendor Management: Streamline IT asset tracking (ITAM), keeping precise records of software licensing compliance and hardware lifecycles. Coordinate effectively with third-party vendors for SLA-backed maintenance and rapid incident resolution.
- Application Support: Deliver primary-level specialized engineering support for complex Hospital Information System (HIS) applications and multi-tier enterprise workflows.
Education
Master of Business Administration (MBA) in IT Management – Dr. D.Y. Patil Vidyapeeth (DPU-COL) (2026)
Bachelor of Science in Computer Science – JS University (2021)
Higher Secondary School Certificate in Science – UP Board (2016)
Secondary School Examination – CBSE Board (2013)