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Ankush

Ankush

Back Office Associate

Talent
KolkataMember since May 24, 2026
Application & Software SupportAccounting Software (Busy, Vyapar, Dollar)Cloud Software HandlingBasic System TroubleshootingMS ExcelSoftware Demonstration & Client Training
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Application & Software SupportAccounting Software (Busy, Vyapar, Dollar)Cloud Software HandlingBasic System TroubleshootingMS Excel

About

Motivated graduate with experience in application and software support for accounting systems. Skilled in troubleshooting client issues, handling cloud-based software operations, and delivering product demonstrations and training. Seeking an opportunity to contribute in a technology-driven organization while continuously enhancing technical and problem-solving abilities.

Experience

Back Office Associate - NSG Softwares

(2025-02)

  • Provided application support for accounting software including Busy, Vyapar and Dollar.
  • Handled cloud-based software operations and released stuck users to restore system access.
  • Performed basic system/server related tasks including shortcut creation and access configuration.
  • Delivered product demonstrations and user training explaining software workflow and features.
  • Troubleshot client issues and guided users step-by-step to resolve software related problems.

Business Development Intern - Be10x

(2023-11 - 2024-01)

  • Assisted in inside sales and tele-calling while communicating with potential clients and generating leads.

Education

B.Tech - Electrical Engineering - Sandip University, Nashik (2023)

Diploma - Electrical Engineering - South Calcutta Polytechnic (2020)

Secondary Education - 10th - A.C. Institution, Malda (2016)

Skills

Back Office Associate

Reviews

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