Manager - PAAS & Associates Chartered Accountants
(2025-08)
- Process Automation: Developed custom Google Apps Script workflows to track audit stages, GST filings, and compliance deadlines, reducing manual tracking effort.
- Data Governance & Security: Implemented secure access controls within Google Workspace to safeguard sensitive client financial data.
- Business Intelligence: Created centralized Power BI and Looker Studio dashboards for partners to monitor project timelines and team productivity.
Assistant Manager - Majestic Basmati Rice Pvt. Ltd.
(2023-05 - 2025-07)
Career Result-oriented professional with a proven track record of growth, recently promoted from Data Management Executive to Assistant Manager. Experienced in streamlining data workflows, enhancing reporting accuracy, and now leading initiatives to drive operational efficiency and team performance.
- Issue Resolution: Managed the IT department, providing effective solutions to employees' technical issues.
- Process Automation: Developed custom Google Apps Script automations that reduced manual paperwork by 40% and improved operational turnaround time.
- Interface Development: Utilized Google Apps Script to develop user-friendly interfaces, ensuring seamless team operations.
- Flow Management System: Designed and implemented a flow management system to eliminate issues within the export team's order processing.
- Task Management: Developed and maintained checklists to organize and manage the team's work, ensuring timely completion of daily tasks.
- Data Management: Leveraged HubSpot CRM to extract and analyze data, creating daily reports for the sales team.
- Software Testing and Evaluation: Conducted thorough testing of new software, assessing its benefits and comparing its performance with other applications to recommend the best solutions for the company.
Team Leader MIS - APT STUDY
(2021-01 - 2023-05)
Career Progression: Joined the organization as an Senior MIS Executive, demonstrating exceptional dedication and performance, which led to a promotion to Assistant Team Leader and ultimately to the position of the Team Leader. This progression reflects my commitment to continuous improvement and leadership in the field of Management Information Systems.
- Management Information Systems (MIS) Team Oversaw a team of 5 employees within the MIS department. Coordinated and guided the team to ensure efficient data management and reporting, optimizing processes and enhancing data accuracy.
- Sales Team Co-ordination Managed 4 Sales Team Leaders in the Sales department. Developed and implemented sales strategies, conducted performance evaluations, and provided support to improve team productivity and drive sales results.
- Work From Home Team ( WFH) Directed a team of over 100 telecallers working remotely. Focused on optimizing telecalling operations, maintaining high performance standards, and ensuring effective communication and productivity across the team.
- Process Automation & AppSheet Development: Created and implemented automation solutions using AppScript to reduce manual work across MIS, Sales, and WFH operations. Designed workflows, data entry forms, and reporting dashboards that streamlined processes, improved accuracy, and saved significant time for teams.
Senior Management Information System (MIS) - Choice Equity Broking
(2018-06 - 2020-11)
Joined the company as an MIS Executive and consistently delivered high-quality work. Due to my performance and dedication, I was promoted to the position of Senior MIS within a short period.
- Customer Data Management Maintain accurate and up-to-date records of customer KYC data across internal systems and databases.
- KYC Document Verification Support Coordinate with the verification team to track the status of submitted KYC documents and flag discrepancies.
- Reporting & Compliance Tracking Generate daily, weekly, and monthly reports to monitor KYC compliance, pending verifications, and re-KYC requirements.
- Automation of KYC Tracking Develop automated trackers or dashboards using Excel, Google Sheets, or Power BI for real-time KYC status monitoring.
- Exception Handling Identify incomplete, expired, or invalid KYC cases and escalate them to the concerned departments for timely resolution.
- Collaboration with Teams Work closely with compliance, sales, and onboarding teams to ensure smooth customer verification and onboarding.
