Annmary Joseph
MBA – Marketing & Operations
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About
MBA graduate seeking an opportunity to apply strong analytical, problem-solving, and business management capabilities to improve operational efficiency, optimize processes, and support data-driven decision-making across functional areas. Committed to contributing meaningful value within a dynamic, growth-oriented organization while continuing to develop expertise in operations, supply chain dynamics, and strategic planning.
Experience
Operations and Sales Intern at Driver Logistics PVT LTD (2025-05 – 2025-06)
- Supported supply chain operations by coordinating inbound and outbound logistics and ensuring timely movement of goods.
- Assisted in warehouse management activities, including inventory tracking, stock reconciliation, and layout optimization.
- Monitored order fulfilment processes to improve accuracy, reduce delays, and strengthen overall operational efficiency.
- Collaborated with warehouse and logistics teams to streamline workflows and enhance end-to-end supply chain performance.
Customer Associate at Sutherland Global Services (2023-10 – 2024-05)
- Delivered chat and email support to US Amazon customers
- Assisted customers with order management, returns, refunds, and account-related concerns.
- Handled multiple chats/emails simultaneously while adhering to service-level agreements (SLAs).
Education
MBA in Marketing & Operations – Berchmans Institute of Management Studies (BIMS) (2026)
BCA – Kristu Jyoti College of Management And Technology (2022)
XII – ST. Peter's HSS (2019)
X – Sacred Heart ICSE (2017)
