Anuj Mahto

To be a part of organization in which I can offer my service almost sincerity and if given a chance I shall do my job directed for improving the prospects of the company by applying my skills, experience as well.

Sr. Process Executive - Cognizant Technologies

(2016-10 - 2020-03)

• Providing support services to a US based client who is a leading provider of specialized solutions to the workers' compensation industry and have a good experience of trading and comprehending medical reports.
• Building healthy relationship with the client-side representatives for smooth functioning of day-to-day operations.
• Working as a backup Quality Analyst for the team and providing floor support whenever it is required.
• Solving queries of the customers as and when required.
• Helping to the process experts in documenting various process related steps.
• Developing the efforts for attaining business goals and maintaining customer database to improve reporting and customer service.
• Knowledge of ICD codes, CPT Codes and HCPCS.

Sr. Associate - DXC

(2020-07-30)

• Working in a US Healthcare project.
• Sorting of Medical notes with correct labeling.
• Uploading Medical reports & Invoices and patient information in client's portal.
• Handling the claims system of the patient in Client portal.
• Creating Referrals in client portal based on information provided on email.
• Handling policies imaging responsibility as LOB owner of imagine where we need to image all pdf policy images received in Lotus Notes mailboxes to media view so that resources can process the policies through AWD (Automated Work Distribution).
• Ensuring support according to defined SLA (Service Legal Agreement).
• Responsible for daily, weekly and monthly MIS reporting and share with internal and external client.
• Responsible for Daily process count reports.

B. Com (P) - Ramanujan College (2015)

Senior Secondary - Kendriya Vidyalaya (2010)

Matriculation - Kendriya Vidyalaya (2008)