Prod Compliance Associate Sr. at Amazon (2024-05 – Present)
- Led AI red teaming, LLM evaluations, and adversarial testing across multiple AI tools, contributing to evaluation frameworks, gold-label datasets, reviewer workflows, and quality metrics.
- Served as SME and led a team of 26 analysts, partnering with Product, Engineering, Operations, and Policy teams to design AI-augmented workflows, support workflow integrations and API-enabled solutions, and improve automation, compliance, and operational efficiency.
- Designed and evaluated prompt strategies, agent behaviors, and human-in-the-loop review workflows using Python-based analysis, performance metrics, and reviewer feedback to improve model reliability, consistency, and decision quality.
Content Risk Analyst at Amazon (2022-10 – 2024-02)
- Conducted risk assessments, compliance investigations, and quality reviews across large-scale operational workflows using AI-powered tools and internal systems.
- Collaborated with cross-functional teams to improve processes, develop operational controls, author SOPs and playbooks, and support tooling and workflow enhancements.
Advisor 1 at Concentrix Daksh (2020-08 – 2022-07)
- Reviewed and enforced content moderation policies for a major social media platform while analyzing abuse trends, policy gaps, and enforcement consistency.
- Supported policy refinement, reviewer training, documentation, and workflow improvement initiatives in collaboration with Policy, Quality, and Operations teams.
