Anuj Tiwari

Experienced IT professional in MT5 server administration, CRM development, and fintech operations. Expert in multi-server MT5 setups, Centroid/T4B integration. Proven leadership across roles at The SafeTech Solutions, Medios Solutions, and Halo Media Works. Skilled in JIRA, RDP, and delivering secure, high-performance trading infrastructure.

Technical Support at The SafeTech Solutions (Present)

• Managed data feed integration with MT5 trading platform
• Configured feeds to connect with live trading servers
• Monitored and maintained system logs for stable operations
• Developed Maker-Taker execution models
• Designed and deployed hub aggregation for multi-group data distribution
• Managed multiple MT5 servers, groups, symbols, and margin settings
• Configured trading symbols for CME, NCDEX, FOREX, and MCX exchanges
• Set detailed symbol specs including contract size, margin, and trading sessions
• Integrated data feeds and managed server connections and feeder accounts
• Generated and analyzed key reports (error, account, fund, gateway, trader activity)
• Handled server infrastructure including backups, history, and access servers
• Managed network clusters and optimized server performance
• Configured trading holidays, sessions, and cleaned chart/trick reports
• Created and configured feeding accounts and user groups with proper permissions
• Integrated gateways for real-time trades and quotes
• Monitored Market Watch to ensure live, accurate price feeds
• Analyzed server reports including trades, orders, and P&L summaries
• Managed weekly client settlements, deposits, and withdrawals via MT5
• Oversaw pending orders, open positions, and account activities
• Resolved client and system issues promptly
• Handled client data, trading accounts, and new account creation
• Resolved client trading issues for seamless platform experience
• Maintained and supported accurate chart displays across all symbols
• Managed CRM development based on client needs and specs
• Performed API testing via Postman for data accuracy and integration
• Collaborated with clients for requirement gathering and updates
• Coordinated with developers to implement features and resolve issues
• Conducted UAT to ensure CRM aligns with client expectations
• Documented workflows and technical details for future improvements
• Created and configured RDP user accounts with appropriate permissions
• Managed ports and firewalls to ensure secure RDP access
• Monitored access logs and resolved connectivity issues
• Ensured reliable and secure remote desktop connectivity

Operation Head at Medios Solutions LLC (2020-08 – 2025-02)

• Directed daily operations, ensuring efficiency and timely project delivery
• Led cross-functional teams to achieve business goals
• Aligned tasks with client needs and project specs
• Conducted team training to boost performance and satisfaction
• Oversaw strategic planning and process execution
• Implemented SOPs and performance metrics for quality control
• Managed budgeting, forecasting, and cost optimization
• Acted as a bridge between leadership and operations teams
• Drove process improvements for scalability and efficiency
• Handled vendor relations, procurement, and contracts

Team Leader at Halo Media Works Pvt.Ltd (2015-03 – 2020-07)

• Led a large team, overseeing daily operations, task management, and overall productivity
• Delivered high-quality 3D walkthroughs, architectural visuals, and promotional content for real estate
• Managed multiple projects, ensuring creative excellence and on-time delivery
• Acted as a liaison between senior management and production, streamlining communication
• Collaborated with developers, architects, and marketers to deliver customized visual solutions
• Mentored team members to enhance skills, morale, and team dynamics
• Resolved production challenges, improving efficiency and reducing revisions

Quality Specialist at Giltedge InfoTech Services Limited (2013-05 – 2015-03)

• Ensured quality and compliance across projects
• Identified and resolved issues using QA tools
• Streamlined review processes with cross-functional teams
• Maintained audit-ready documentation
• Mentored juniors on QA best practice

Bachelor of Science – Himalayan Garhwal University (2024)

HSC (12th) - Science – Nirmala Memorial Foundation College (2015)

SSC (10th) – St. Lawrence High School (2012)