Anuja Chonkar

Operations and reporting professional with 13+ years of experience in audit, operations, business reporting, and performance analysis. Transitioning into a Data Analyst role with hands-on expertise in Power BI, SQL, Advanced Excel, Power Query, DAX, and Python, gained through professional training and real-world analytics projects. Skilled in data analysis, data cleaning, transformation, dashboard development, KPI reporting, data visualization, trend analysis, and business reporting delivering actionable insights.

Strong ability to combine business domain expertise with analytical thinking to support data-driven decision-making. Seeking a Data Analyst role where I can leverage my technical skills and business experience to solve business problems and create measurable value.

Operations Manager at SquareOne Insights (2021-08 – 2025-06)

Data and reporting-focused operations professional with experience in business reporting, workforce analytics, onboarding operations, and process improvement.

• Managed HR processes for 200+ employees with 100% SLA/KPI compliance, improved onboarding accuracy and turnaround through automation, and supported HRIS implementation that increased process efficiency by 30%.
• Skilled in Power BI, Excel, DAX, and dashboard reporting, with a focus on KPI tracking, operational insights, and data-driven decision support.

Associate Manager at Sutherland Global Services (2011-02 – 2020-07)

Data and reporting-focused professional with experience in audit analytics, revenue assurance, KPI reporting, and process improvement within airline finance operations.

• Managed audits and financial reports. Identified revenue leakage. Supported decisions through performance analysis, data validation, and reporting.
• Strong background in team leadership, stakeholder management, and building data-driven reporting solutions to improve operational and financial performance.

Associate at Accelya Kale Solutions (2008-04 – 2011-02)

Finance and audit operations professional with expertise in revenue leakage analysis, quality audits, performance reporting, and process improvement within the airline domain.

• Proficient in Advanced Excel, trend analysis, and data validation, with a strong track record of improving audit accuracy, strengthening financial controls, and delivering actionable insights for operational efficiency.

Trainee Customer Service Associate at WNS Global Services (2007-03 – 2007-09)

• Performed audit and quality checks for Scandinavian Airlines (SAS) operations across Denmark, Norway, and Sweden, ensuring accuracy and compliance with quality standards.
• Consistently achieved productivity and quality targets while maintaining high accuracy and adhering to established operational processes.

Master in Data Science & Analytics with Artificial Intelligence – Itvedant Education Pvt (2026)

Bachelor in Commerce – Mulund College of Commerce (University of Mumbai) (2006)